What Is Transactional Value Stream Mapping?

The smooth flow of infor­ma­tion is key to deliv­er­ing qual­i­ty prod­ucts and ser­vices. How­ev­er, many office process­es are the last ones to be improved dur­ing a lean trans­for­ma­tion. Trans­ac­tion­al val­ue stream map­ping offers a way to observe the process, doc­u­ment the cur­rent real­i­ty, involve peo­ple in solv­ing prob­lems, and set the stage for con­tin­u­ous improve­ment. Learn the major activ­i­ties and steps, unique chal­lenges, and keys to suc­cess when map­ping trans­ac­tion­al val­ue streams.