New Videos

  1. Practical Problem Solving poster image

    Practical Problem Solving

    Prob­lem-solv­ing is at the heart of con­tin­u­ous improve­ment and busi­ness excel­lence. Eight-step prac­ti­cal prob­lem-solv­ing is a struc­tured but flex­i­ble approach that guides teams through prob­lem def­i­n­i­tion, cause analy­sis, and the devel­op­ment and imple­men­ta­tion of coun­ter­mea­sures. Learn the many inves­tiga­tive tech­niques, sta­tis­ti­cal tools, and guide­lines that form this framework.

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  2. Developing Improvement Project Plans poster image

    Developing Improvement Project Plans

    As we move from the prob­lem def­i­n­i­tion and root cause analy­sis phas­es of a prob­lem-solv­ing project to the improve­ment and imple­men­ta­tion phase, we ask the ques­tion,​“What actions can we take to address the root cause?” Learn the five main activ­i­ties project lead­ers must com­plete to answer this ques­tion, devel­op a plan, and put it into action.

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  3. Design of Experiments poster image

    Design of Experiments

    DOE is a frame­work for plan­ning and con­duct­ing exper­i­ments to study the effects of mul­ti­ple input vari­ables, or fac­tors, on an out­put vari­able, or a response. DOE is wide­ly used in sci­en­tif­ic research, prob­lem solv­ing, and to under­stand com­plex phe­nom­e­na. Learn how and when to use screen­ing DOEs, frac­tion­al DOEs, full fac­to­r­i­al DOEs, opti­miza­tion DOEs, and how DOE fits into the Six Sig­ma DMA­IC approach.

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  4. Process Capability poster image

    Process Capability

    The sta­tis­ti­cal tech­nique of Process Capa­bil­i­ty Analy­sis allows us to eval­u­ate the abil­i­ty of a process to con­sis­tent­ly meet cus­tomer spec­i­fi­ca­tions or tol­er­ances. It does this by com­par­ing the spread and cen­ter­ing of the process dis­tri­b­u­tion to the spec­i­fied lim­its. Learn the ele­ments and steps of Process Capa­bil­i­ty Analy­sis and its impor­tance for con­tin­u­ous improve­ment and Six Sigma.

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  5. Inferential Statistics poster image

    Inferential Statistics

    Hav­ing a sol­id under­stand­ing of the sci­en­tif­ic method and how to study a small sam­ple of data in order to make deci­sions about an entire pop­u­la­tion is what can sep­a­rate excel­lent Con­tin­u­ous Improve­ment Prac­ti­tion­ers from aver­age ones. The infer­en­tial sta­tis­tics course dives into the cen­tral lim­it the­o­rem, z‑scores, graph­i­cal analy­sis, nor­mal­i­ty, and how to con­duct var­i­ous sta­tis­ti­cal hypoth­e­sis tests.

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  6. Addressing Micromanagement poster image

    Addressing Micromanagement

    Effec­tive lead­er­ship requires a bal­ance between focus on the big pic­ture and atten­tion to detail, and between firm guid­ance and empow­er­ing peo­ple to take own­er­ship of their work. Too much guid­ance and atten­tion can become micro­man­age­ment that harms per­for­mance. Learn how to rec­og­nize and address micro­manag­ing behavior.

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  7. Regression poster image

    Regression

    Regres­sion analy­sis is a sta­tis­ti­cal tool for mod­el­ing the rela­tion­ship between a depen­dent vari­able, often referred to as the response vari­able, and one or more inde­pen­dent vari­ables, also called pre­dic­tors or fac­tors. Regres­sion analy­sis plays a key role in ana­lyz­ing data as part of a Six Sig­ma DMA­IC Project.

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  8. Project Selection poster image

    Project Selection

    One of the main respon­si­bil­i­ties of Six Sig­ma prac­ti­tion­ers is to deliv­er impact­ful projects for their orga­ni­za­tions. This requires the skill to select the right top­ic, plan the project, and lead the team. This all begins with Project Selec­tion, a set of struc­tured activ­i­ties to iden­ti­fy the busi­ness need, con­sid­er cus­tomer input, clear­ly define the prob­lem, set objec­tives, iden­ti­fy met­rics, cal­cu­late sav­ings, and more. Learn how to com­bine these ele­ments into a Project Charter.

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  9. Poniendo en práctica el Control Estadístico de Procesos (SPC) poster image

    Poniendo en práctica el Control Estadístico de Procesos (SPC)

    El Con­trol Estadís­ti­co de Pro­ce­sos (SPC, por sus siglas en inglés) es un méto­do para super­vis­ar, con­tro­lar y mejo­rar los pro­ce­sos medi­ante el análi­sis de sus datos a lo largo del tiem­po. El SPC per­mite lograr pro­ce­sos con­sis­tentes y pre­deci­bles al min­i­mizar la vari­abil­i­dad. Apren­da los cin­co pasos para imple­men­tar el Con­trol Estadís­ti­co de Pro­ce­sos, cómo crear un plan de muestreo, definir los tamaños de sub­gru­pos y mues­tras, la difer­en­cia entre datos de atrib­u­tos y datos vari­ables, cómo selec­cionar el tipo ade­cua­do de grá­fi­co de con­trol para su situación y más.

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  10. The Seven Quality Control Tools poster image

    The Seven Quality Control Tools

    The 7 Qual­i­ty Con­trol Tools are an essen­tial set of graph­ing tech­niques that are used to iden­ti­fy and fix prob­lems that under­mine prod­uct or process qual­i­ty. The 7 QC Tools pro­vide con­tin­u­ous improve­ment prac­ti­tion­ers with a sys­tem­at­ic approach for iden­ti­fy­ing and trou­bleshoot­ing qual­i­ty issues. Learn the sev­en qual­i­ty con­trol tools and how to use them with­in your organization.

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  11. ANOVA poster image

    ANOVA

    ANO­VA, or Analy­sis of Vari­ance, is a method for com­par­ing the means of three or more sam­ples to deter­mine if at least one of the sam­ple means dif­fers sta­tis­ti­cal­ly from the oth­ers. Learn the key sta­tis­tics con­cepts of main effects, inter­ac­tion, influ­ence, degrees of free­dom, the F‑statistic, R‑squared, and how to fol­low the step-by-step process for con­duct­ing one-way and two-way ANOVAs.

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  12. Measurement System Analysis (MSA) poster image

    Measurement System Analysis (MSA)

    The total vari­a­tion of a sys­tem is the sum of the actu­al vari­a­tion of a prod­uct, process, or sys­tem and the mea­sure­ment sys­tem vari­a­tion. MSA, or Mea­sure­ment Sys­tem Analy­sis, is a sta­tis­ti­cal method to ana­lyze whether the vari­a­tion with­in our mea­sure­ment sys­tem is accept­able. Learn the five char­ac­ter­is­tics of a mea­sure­ment sys­tem, the dif­fer­ence between attribute and vari­able data MSA, and the steps to con­duct and per­form a Gage R&R.

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  13. Fault Tree Analysis poster image

    Fault Tree Analysis

    (Updat­ed Course)-Fault Tree Analy­sis is a top-down, deduc­tive approach to under­stand­ing how a series of low­er-lev­­el events can result in an unde­sired event, acci­dent, or equip­ment fail­ure. This dia­gram uses a set of sym­bols to rep­re­sent for­mal log­ic and to assign prob­a­bil­i­ties. Per­form­ing Fault Tree Analy­sis helps us to under­stand how spe­cif­ic sys­tems can fail, assign risk rates, and iden­ti­fy the best ways to reduce these risks.

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  14. FMEA AIAG and VDA poster image

    FMEA AIAG and VDA

    (Updat­ed Course)-Failure Mode and Effects Analy­sis, or FMEA, is a method for eval­u­at­ing poten­tial tech­ni­cal risks of fail­ures for prod­ucts or process­es. Learn why the AIAG & VDA orga­ni­za­tions made major updates to the FMEA approach, the eight major changes to this approach, and how it helps orga­ni­za­tions in the auto­mo­tive indus­try become more effec­tive at risk management.

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  15. Temas Introductorios poster image

    Temas Introductorios

    Una breve intro­duc­ción a la mejo­ra con­tin­ua. Des­cubra qué es Lean, por qué es impor­tante y cómo sen­tar las bases para un via­je Lean exitoso.

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  16. Continuous Improvement and Control poster image

    Continuous Improvement and Control

    The final phase of a DMA­IC project is Con­trol. The pur­pose of this phase is to sus­tain the solu­tions and pre­vent prob­lem recur­rence. This requires tak­ing actions to update doc­u­ments and stan­dards, con­duct train­ing and com­mu­ni­ca­tion regard­ing the changes, and com­mit­ting to con­tin­u­ous mon­i­tor­ing and improve­ment of the process. Learn the key deliv­er­ables and activ­i­ties in the Con­trol Phase that enable this.

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  17. Graphs and Charts poster image

    Graphs and Charts

    When it comes to see­ing how process­es change over time, the abil­i­ty to graph and make charts of data can be invalu­able, espe­cial­ly for con­tin­u­ous improve­ment prac­ti­tion­ers. Graphs and charts can even help empha­size dif­fer­ent attrib­ut­es of the same data. But how do we know if we’re using the best visu­als for our par­tic­u­lar data set? This course will help with that decision.

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  18. Introduction to Six Sigma poster image

    Introduction to Six Sigma

    Six Sig­ma is a data-dri­ven approach to improv­ing qual­i­ty and effi­cien­cy in busi­ness process­es. Six Sig­ma aims for near-per­fect per­for­mance, tar­get­ing a goal of no more than 3.4 defects per mil­lion oppor­tu­ni­ties. The method­ol­o­gy employs the frame­work of DMA­IC (Define, Mea­sure, Ana­lyze, Improve, Con­trol) for deliv­er­ing improve­ment projects. Six Sig­ma prac­ti­tion­ers use sta­tis­ti­cal tools to iden­ti­fy root caus­es of defects and inef­fi­cien­cies, enabling pre­cise solu­tions that improve out­comes, increase cus­tomer sat­is­fac­tion, and con­tribute sig­nif­i­cant­ly to orga­ni­za­tion­al cost reduc­tion and profitability.

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  19. Entradas Críticas poster image

    Entradas Críticas

    En el enfoque DMA­IC de Seis Sig­ma iden­ti­fi­camos, eval­u­amos y opti­mizamos las entradas críti­cas o Xs críti­cas, que influyen sig­ni­fica­ti­va­mente en nues­tra métri­ca prin­ci­pal y en el rendimien­to gen­er­al del pro­ce­so. Apren­da a usar her­ramien­tas como el mapeo de pro­ce­sos, la Matriz de Causa y Efec­to y el FMEA para iden­ti­ficar las entradas de pro­ce­sos y reducir­las a las Xs críticas.

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  20. Gráficos y Tablas poster image

    Gráficos y Tablas

    Cuan­do se tra­ta de analizar cómo los pro­ce­sos cam­bian con el tiem­po, la capaci­dad de graficar datos puede resul­tar invalu­able, espe­cial­mente para los prac­ti­cantes de la mejo­ra con­tin­ua. Los grá­fi­cos inclu­so pueden ayu­dar a resaltar dis­tin­tos atrib­u­tos den­tro de un mis­mo con­jun­to de datos. Sin embar­go, con tan­tas opciones disponibles, ¿cómo saber si se está uti­lizan­do el grá­fi­co más ade­cua­do de Lean o Seis Sig­ma para un con­jun­to de datos en par­tic­u­lar? Este cur­so responde a esa pregunta.

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  21. Einführung in Lean poster image

    Einführung in Lean

    Eine Ein­führung in kon­tinuier­liche Verbesserung. Erfahren Sie, was Leanbe­deutet, warum es wichtig ist und wie Sie die Grund­lage für eine erfol­gre­iche Lean-Reise­le­gen können

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  22. Critical Inputs poster image

    Critical Inputs

    In the Six Sig­ma DMA­IC approach we iden­ti­fy, eval­u­ate, and opti­mize the crit­i­cal inputs, or Xs, that sig­nif­i­cant­ly influ­ence our pri­ma­ry met­ric and over­all process per­for­mance. Learn how to use tools like process map­ping, the Cause & Effect Matrix, and FMEA to iden­ti­fy process inputs and nar­row them down to the crit­i­cal Xs.

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  23. 5S Arbeitsproduktivität poster image

    5S Arbeitsproduktivität

    In diesem Kurs erfahren Sie genau, was 5S ist, woher es stammt und warum es um viel mehr als nur um Reini­gung geht. Vor allem aber erfahren Sie, wie Sie Ihr eigenes 5S-Pro­gramm erstellen oder verbessern kön­nen, ein­schließlich Beispie­len aus der Prax­is mit unseren Fre­un­den bei FedEx Office.

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  24. Process Mapping and Selected Tools poster image

    Process Mapping and Selected Tools

    The abil­i­ty to under­stand how mate­r­i­al and process­es flow, while also iden­ti­fy­ing the ​“inputs” or ​“Xs” to a process, is at the heart of the DMA­IC method­ol­o­gy. So, in this sec­tion we’ll learn about dif­fer­ent types of process maps while also learn­ing how to take the infor­ma­tion learned from process map­ping into addi­tion­al tools like the C&E Matrix and FMEA in order to nar­row the lists of inputs down to the ​“crit­i­cal few.” To be sure, many prob­lems can be solved dur­ing this phase of a project, so it’s real­ly time to dig in!

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  25. Introductory Topics poster image

    Introductory Topics

    A brief intro­duc­tion to con­tin­u­ous improve­ment. Learn what Lean is, why it mat­ters, and how to lay the ground­work for a suc­cess­ful Lean journey.

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  26. Early Equipment Management (TPM) poster image

    Early Equipment Management (TPM)

    Orga­ni­za­tions can great­ly improve the reli­a­bil­i­ty, safe­ty, qual­i­ty, and over­all effec­tive­ness of their equip­ment by prac­tic­ing TPM and oth­er con­tin­u­ous improve­ment meth­ods. How­ev­er, some basic design flaws in equip­ment are too tech­ni­cal­ly chal­leng­ing or cost­ly to improve. Ear­ly equip­ment man­age­ment, or EEM, is an approach for max­i­miz­ing the effi­cien­cy and lifes­pan of equip­ment from the ear­li­est design stages.

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  27. Time Management poster image

    Time Management

    Time man­age­ment is a set of prac­tices that helps us become more effi­cient, bal­ance work and life, and reduce wast­ed time. It’s a key enabler of suc­cess both in our per­son­al and pro­fes­sion­al lives. There are many proven time man­age­ment prac­tices and tech­niques, but also myths and mis­con­cep­tions that hold peo­ple back. An impor­tant part of time man­age­ment is to start with goals and pri­or­i­ties, per­form a self-assess­ment, and select one or two areas to start improv­ing. Whether we strug­gle with over­com­mit­ment, inter­rup­tions, pro­cras­ti­na­tion, emails, or oth­er time loss­es, learn strate­gies and tech­niques for becom­ing bet­ter at time management.

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  28. Introduction to Statistics poster image

    Introduction to Statistics

    Sta­tis­tics is the sci­ence of col­lect­ing, ana­lyz­ing, pre­sent­ing, and inter­pret­ing data. Sta­tis­tics pro­vides meth­ods for design­ing exper­i­ments, tech­niques for ana­lyz­ing data, and mak­ing informed deci­sions. Learn the dif­fer­ences between descrip­tive and infer­en­tial sta­tis­tics, and how to use each. This dis­ci­pline is essen­tial for enabling pro­fes­sion­als and researchers to eval­u­ate trends, test the­o­ries, and dri­ve improve­ment and inno­va­tion in any industry.

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  29. Descriptive Statistics poster image

    Descriptive Statistics

    Accu­rate­ly inter­pret­ing data col­lect­ed dur­ing test­ing phas­es is cru­cial for enhanc­ing process­es and work­flows. Descrip­tive sta­tis­tics are sum­ma­ry mea­sures that describe, show, or sum­ma­rize the char­ac­ter­is­tics of data in a mean­ing­ful way. Ensur­ing that all team mem­bers are pro­fi­cient in descrip­tive sta­tis­tics and their prop­er appli­ca­tion, we can make informed deci­sions that dri­ve per­for­mance improvements. 

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  30. Terminología Lean poster image

    Terminología Lean

    Al prac­ticar la mejo­ra con­tin­ua, sur­gen numerosos con­cep­tos y méto­dos nuevos. A menudo, estos vienen acom­paña­dos de tér­mi­nos téc­ni­cos y jer­ga. Algunos provienen de otras dis­ci­plinas, cam­pos o idiomas. En el ámbito de la gestión Lean, muchas pal­abras son tomadas del japonés. Des­cubra 10 tér­mi­nos clave, sus sig­nifi­ca­dos más pro­fun­dos y los ben­efi­cios que puede obten­er al utilizarlos.

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  31. Resolución de Problemas 3C poster image

    Resolución de Problemas 3C

    Exis­ten diver­sos enfo­ques para la res­olu­ción de prob­le­mas. El méto­do 3C (Caso, Causa, Con­trame­di­da) pro­por­ciona una for­ma sim­ple pero efec­ti­va para que los equipos abor­den y solu­cio­nen prob­le­mas en su tra­ba­jo diario. Des­cubra en qué con­siste el for­ma­to 3C, cómo apli­car­lo y las pau­tas que los equipos pueden seguir para su implementación.

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  32. Resolución de Problemas 8D poster image

    Resolución de Problemas 8D

    El Pro­ce­so de Res­olu­ción de prob­le­mas 8D fue estable­ci­do a prin­ci­p­ios de la déca­da de 1980 por la empre­sa Ford Motor Com­pa­ny con el obje­ti­vo de estandarizar y mejo­rar las capaci­dades de res­olu­ción de prob­le­mas en su cade­na de sum­in­istro. Lan­za­do bajo el nom­bre de ​“Res­olu­ción de Prob­le­mas Ori­en­ta­da en Equipo Usan­do las Ocho Dis­ci­plinas”, es común­mente cono­ci­do como 8D. Apren­da cómo for­mar equipos, con­tener prob­le­mas, delim­i­tar proyec­tos, iden­ti­ficar causas raíz, imple­men­tar acciones cor­rec­ti­vas y medi­das pre­ven­ti­vas y recono­cer el éxi­to del equipo.

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  33. El Proceso DMAIC poster image

    El Proceso DMAIC

    DMA­IC es un enfoque de cin­co fas­es para dis­eñar, entre­gar y sosten­er proyec­tos de mejo­ra. Apren­da los obje­tivos de cada fase, las activi­dades estruc­turadas de cada fase, las her­ramien­tas estadís­ti­cas comunes y las téc­ni­cas de análi­sis uti­lizadas durante cada fase, cómo lle­var a cabo revi­siones de puer­ta de pea­je entre cada fase y cómo los líderes de proyec­to deben mane­jar el cierre del proyecto.

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  34. Giving and Receiving Feedback poster image

    Giving and Receiving Feedback

    The abil­i­ty to adapt to changes, avoid risks, and make improve­ments is key to the suc­cess of both indi­vid­u­als and orga­ni­za­tions. Mak­ing such changes first requires that we notice the prob­lem, oppor­tu­ni­ty, or need. How­ev­er, when it comes to chang­ing our­selves, it’s not always easy to see things clear­ly. This is why feed­back from an exter­nal per­spec­tive is essen­tial for see­ing how our behav­iors, actions, and atti­tudes are per­ceived by oth­ers. Learn the ben­e­fits of effec­tive feed­back, best prac­tices for giv­ing and receiv­ing feed­back, and how lead­ers can pre­pare their teams for using feed­back to improve per­son­al and pro­fes­sion­al performance.

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  35. Estadísticas Descriptivas poster image

    Estadísticas Descriptivas

    Saber cómo mejo­rar sus pro­ce­sos y flu­jo de tra­ba­jo depende de qué tan bien pue­da inter­pre­tar los datos que recopi­la durante las fas­es de prue­ba. Inclu­so si los datos se recopi­lan de man­era ade­cua­da, si se repor­tan e inter­pre­tan incor­rec­ta­mente, no mejo­rarán el rendimien­to de su orga­ni­zación. Para ase­gu­rarse de que todos en su equipo puedan leer e inter­pre­tar cor­rec­ta­mente los datos, apren­da más sobre las estadís­ti­cas descrip­ti­vas y cómo usar­las ade­cuada­mente en su búsque­da por mejo­rar su organización.

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  36. Putting Statistical Process Control (SPC) into Practice poster image

    Putting Statistical Process Control (SPC) into Practice

    Sta­tis­ti­cal Process Con­trol, or SPC is a method to mon­i­tor, con­trol, and enhance process­es by study­ing their data over time. SPC enables con­sis­tent, pre­dictable process­es by min­i­miz­ing vari­a­tion. Learn the five steps for putting Sta­tis­ti­cal Process Con­trol in place, how to cre­ate a sam­pling plan, set sub­group sizes and sam­ple sizes, the dif­fer­ence between attribute and vari­able data, how to select the right type of Con­trol Chart for your sit­u­a­tion, and more.

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  37. Introducción a Las Estadísticas poster image

    Introducción a Las Estadísticas

    Las estadís­ti­cas son la cien­cia de recopi­lar, analizar, pre­sen­tar e inter­pre­tar datos. Las estadís­ti­cas pro­por­cio­nan méto­dos para dis­eñar exper­i­men­tos, así como téc­ni­cas para analizar datos y tomar deci­siones infor­madas. Apren­da las difer­en­cias entre estadís­ti­cas descrip­ti­vas e infer­en­ciales, y cómo uti­lizar cada una. Esta dis­ci­plina es esen­cial para per­mi­tir que pro­fe­sion­ales e inves­ti­gadores evalúen ten­den­cias, prueben teorías y fomenten la mejo­ra e inno­vación en cualquier industria.

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  38. Introducción a Seis Sigma poster image

    Introducción a Seis Sigma

    Seis Sig­ma es un enfoque basa­do en datos para mejo­rar la cal­i­dad y efi­cien­cia en los pro­ce­sos empre­sar­i­ales. Seis Sig­ma bus­ca un rendimien­to casi per­fec­to, con el obje­ti­vo de no ten­er más de 3.4 defec­tos por mil­lón de opor­tu­nidades. La metodología emplea el mar­co de DMA­IC (Definir, Medir, Analizar, Mejo­rar, Con­tro­lar) para lle­var a cabo proyec­tos de mejo­ra. Los pro­fe­sion­ales de Seis Sig­ma uti­lizan her­ramien­tas estadís­ti­cas para iden­ti­ficar las causas raíz de los defec­tos y las ine­fi­cien­cias, lo que per­mite solu­ciones pre­cisas que mejo­ran los resul­ta­dos, aumen­tan la sat­is­fac­ción del cliente y con­tribuyen sig­ni­fica­ti­va­mente a la reduc­ción de cos­tos orga­ni­za­cionales y a la rentabilidad.

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  39. Mapeo de Procesos y Herramientas Seleccionadas poster image

    Mapeo de Procesos y Herramientas Seleccionadas

    La capaci­dad de com­pren­der cómo fluyen los mate­ri­ales y los pro­ce­sos, y al mis­mo tiem­po iden­ti­ficar las​“entradas” o​“X” de un pro­ce­so, es clave en la metodología DMA­IC. En esta sec­ción, apren­der­e­mos sobre los difer­entes tipos de mapeo de pro­ce­sos y cómo aprovechar la infor­ma­ción obteni­da de estos mapas medi­ante her­ramien­tas com­ple­men­tarias, como la Matriz C&E y el FMEA, para reducir la lista de entradas a las​“pocas críti­cas”. Sin duda, muchos prob­le­mas pueden resol­verse en esta fase de un proyec­to, ¡así que es el momen­to de profundizar!

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  40. Instrucción de Trabajo (JI) Para Aprendices poster image

    Instrucción de Trabajo (JI) Para Aprendices

    La Instruc­ción de Tra­ba­jo (JI) es un ele­men­to fun­da­men­tal de Lean y el primer cur­so de TWI (Capac­itación Den­tro de la Indus­tria). Su propósi­to es capac­i­tar com­ple­ta­mente a las per­sonas para que agreguen val­or a la orga­ni­zación en el menor tiem­po posi­ble, evi­tan­do prob­le­mas que podrían sur­gir de una instruc­ción inade­cua­da. JI establece el mejor méto­do para realizar un tra­ba­jo y per­mite a un instruc­tor trans­ferir conocimien­tos a un apren­diz ráp­i­da­mente, al mis­mo tiem­po que ver­i­fi­ca la com­pren­sión uti­lizan­do un méto­do sen­cil­lo de cua­tro pasos. Esta ver­sión para ​“Apren­dices” de este cur­so se puede uti­lizar para facil­i­tar su pro­pio cur­so de Instruc­ción de Tra­ba­jo de 5 días en per­sona. Tam­bién está disponible una guía detal­la­da para facil­i­ta­dores que incluye una agen­da com­ple­ta de cin­co días.

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  41. Self-Awareness poster image

    Self-Awareness

    Stud­ies show that indi­vid­u­als who are self-aware are more ful­filled and effec­tive in their per­son­al and pro­fes­sion­al lives. Self-aware­ness is the con­scious knowl­edge of 10 aspects of our­selves, includ­ing our thoughts, feel­ings and emo­tions, motives, behav­iors, and much more. Devel­op­ing self-aware­ness requires reflec­tion, obser­va­tion, and lis­ten­ing to feed­back. There are many sim­ple tech­niques we can start using to devel­op our self-aware­ness and improve rela­tion­ships, com­mu­ni­cate clear­ly, make bet­ter deci­sions, reduce stress, and more.

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  42. Job Methods (JM) for Facilitators poster image

    Job Methods (JM) for Facilitators

    Job Meth­ods (JM) is a sim­ple 4‑step approach for improv­ing work meth­ods. This course offers the instruc­tion­al con­tent, exam­ples, exer­cis­es, and guid­ance for a facil­i­ta­tor famil­iar with JM to deliv­er Job Meth­ods train­ing workshops.

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  43. Emotional Intelligence poster image

    Emotional Intelligence

    Emo­tion­al Intel­li­gence is an essen­tial fac­tor in the suc­cess­ful imple­men­ta­tion of con­tin­u­ous improve­ment process­es with­in orga­ni­za­tions. This course is specif­i­cal­ly designed to help pro­fes­sion­als, man­agers, and teams under­stand and har­ness the pow­er of emo­tions in the con­text of a work envi­ron­ment. By com­bin­ing the prin­ci­ples of Emo­tion­al Intel­li­gence with the method­olo­gies of con­tin­u­ous improve­ment, par­tic­i­pants will learn how to cre­ate a work­place cul­ture that encour­ages respect, adapt­abil­i­ty, col­lab­o­ra­tion, and sus­tain­able growth.

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  44. Adaptive Leadership poster image

    Adaptive Leadership

    Learn how adap­tive lead­er­ship and its var­i­ous approach­es pro­vide lead­ers with the tools and skills need­ed to lead in a vari­ety of sit­u­a­tions and rapid­ly chang­ing envi­ron­ments. This course intro­duces four foun­da­tion­al lead­er­ship styles, includ­ing direc­tive, sup­port­ive, coach­ing, and del­e­gat­ing, and explains how to use each style appro­pri­ate­ly based on dif­fer­ent sit­u­a­tions. Learn­ers will also see the impor­tance of self-aware­­ness and reflec­tion in iden­ti­fy­ing their pre­ferred lead­er­ship style, as well as how to give effec­tive instruc­tions and del­e­gate tasks. The course con­cludes with best prac­tices for using adap­tive lead­er­ship, includ­ing how to avoid com­mon pit­falls and keep a clear pur­pose in mind.

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  45. 8D Problem Solving poster image

    8D Problem Solving

    The 8D prob­lem-solv­ing process was estab­lished in the ear­ly 1980s by the Ford Motor Com­pa­ny with the goal of stan­dard­iz­ing and improv­ing prob­lem-solv­ing capa­bil­i­ties in their sup­ply chain. Launched under the name of​“Team Ori­ent­ed Prob­lem-Solv­ing Using the Eight Dis­ci­plines,” it’s com­mon­ly prac­ticed as 8D. Learn how to form teams, con­tain prob­lems, scope projects, iden­ti­fy root caus­es, imple­ment cor­rec­tive actions and pre­ven­tive mea­sures, and rec­og­nize the team’s success.

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  46. Lean Case Study: Paragon Medical poster image

    Lean Case Study: Paragon Medical

    In this Gem­ba Acad­e­my Live! series we vis­it Paragon Med­ical, locat­ed in Pierce­ton, Indi­ana. Join us on a vir­tu­al tour as we learn how Paragon uses visu­al man­age­ment, engages peo­ple in CI, tracks and improves machine per­for­mance and OEE, and how they use the yel­low belt, green belt, and black belt pro­gram to devel­op CI skills and deliv­er sav­ings. We also vis­it their new facil­i­ty where they are trans­form­ing their process­es through adap­tive manufacturing.

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  47. 3C Problem Solving poster image

    3C Problem Solving

    There are many prob­lem-solv­ing approach­es. The 3C method (Con­cern, Cause, Coun­ter­mea­sure) offers a sim­ple but effec­tive way for teams to get start­ed with prob­lem-solv­ing in their dai­ly work. Learn about the 3C for­mat, how it’s used, and guide­lines that teams can follow.

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  48. FMEA AIAG & VDA poster image

    FMEA AIAG & VDA

    Fail­ure Mode and Effects Analy­sis, or FMEA is a method for eval­u­at­ing poten­tial tech­ni­cal risks of fail­ures for prod­ucts or process­es. The Auto­mo­tive Indus­try Action Group (AIAG) and the Ger­man VDA (Ver­band der Auto­mo­bilin­dus­trie) orga­ni­za­tions updat­ed the approach to help orga­ni­za­tions in the auto­mo­tive indus­try to prac­tice FMEA in a com­mon way across their sup­ply chains.

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  49. Gemba Kaizen: JIT Rinde poster image

    Gemba Kaizen: JIT Rinde

    Gem­ba Acad­e­my con­tinúa amplian­do su bib­liote­ca de recur­sos de apren­diza­je Lean y Six Sig­ma de man­era reg­u­lar. Jun­to con nue­stros videos com­ple­ta­mente nuevos, tam­bién con­ta­mos con un amplio archi­vo de con­tenido que pre­sen­ta con­cep­tos que son tan rel­e­vantes hoy como lo fueron en los primeros días de Lean. Orig­i­nal­mente pro­duci­da por el Kaizen Insti­tute, esta­mos encan­ta­dos de com­par­tir con ust­edes esta serie de videos sobre kaizen y la pro­duc­ción jus­to a tiem­po (JIT).

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  50. Leading Teams poster image

    Leading Teams

    Work­ing as a team helps peo­ple achieve much more than they can as indi­vid­u­als. Becom­ing a high-per­for­mance team requires care­ful plan­ning, sup­port, and lead­er­ship. Learn the roles, respon­si­bil­i­ties, skills, and prac­tices that enable lead­ers to guide teams to success.

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