New Videos

  1. QFD Quality Function Deployment poster image

    QFD Quality Function Deployment

    Qual­i­ty Func­tion Deploy­ment (QFD) is a struc­tured approach for trans­lat­ing cus­tomer needs into tech­ni­cal require­ments. QFD has great sig­nif­i­cance in mod­ern prod­uct devel­op­ment because of rapid­ly chang­ing tech­nolo­gies and cus­tomer needs. Cor­rect­ly iden­ti­fy­ing cus­tomer needs is para­mount to our abil­i­ty to design prod­ucts and ser­vices that meet these needs. By doing this, QFD plays a key role in sup­port­ing an orga­ni­za­tion’s design and devel­op­ment efforts. Learn how the dia­gram known as the House of Qual­i­ty cre­ates a visu­al frame­work for link­ing cus­tomer needs with design spec­i­fi­ca­tions, best prac­tices for col­lect­ing Voice of the Cus­tomer data, prac­tices for eval­u­at­ing, rank­ing, and pri­or­i­tiz­ing tech­ni­cal require­ments, and more.

    Watch Now

  2. How To Build a Supermarket poster image

    How To Build a Supermarket

    The super­mar­ket is a parts stor­age area that serves as a key build­ing block of a flow-focused inter­nal logis­tics sys­tem. Learn the main dif­fer­ences between super­mar­kets and tra­di­tion­al stor­age, its advan­tages, and the steps for devel­op­ing, sus­tain­ing, and improv­ing super­mar­ket operations.

    Watch Now

  3. What is a Water Spider? poster image

    What is a Water Spider?

    The water spi­der plays a crit­i­cal role in help­ing an orga­ni­za­tion achieve smooth flow. They move mate­ri­als through an oper­a­tion, step in to relieve team mem­bers, and pre­vent non-rou­tine tasks from inter­rupt­ing the work­flow. Learn how the role of a water spi­der dif­fers from that of an inter­nal logis­tics deliv­ery dri­ver, the three types of water spi­der tasks, how to set their work inter­val, and how to cre­ate stan­dard work for a water spi­der role.

    Watch Now

  4. What is Internal Logistics? poster image

    What is Internal Logistics?

    As orga­ni­za­tions take steps toward achiev­ing con­tin­u­ous flow it’s com­mon for one or more sup­port­ing sys­tems to strug­gle. A typ­i­cal prob­lem is that mate­r­i­al han­dling and sup­ply process­es can’t keep up with the faster pace of one-piece flow. In oth­er words, we need to build a sys­tem of inter­nal logis­tics that enables con­tin­u­ous flow. Learn the steps for build­ing an inter­nal logis­tics sys­tem from cre­at­ing a plan for every part (PFEP), prepar­ing a parts super­mar­ket, devel­op­ing deliv­ery routes, design­ing racks, con­tain­ers and con­veyance sys­tems, and doc­u­ment­ing stan­dard work for logistics.

    Watch Now

  5. The Bridge Game poster image

    The Bridge Game

    Exer­cis­es, games, and sim­u­la­tions are fun, inter­ac­tive ways to learn new con­cepts. The Bridge Game is a hands-on activ­i­ty that teams or indi­vid­u­als can do in thir­ty min­utes or less. Facil­i­ta­tors can use the Bridge Game to teach the impor­tance of cre­ative think­ing, the impor­tance of under­stand­ing sci­en­tif­ic prin­ci­ples, or just as a fun way to break the ice or start a work­shop or meeting.

    Watch Now

  6. Cell Design poster image

    Cell Design

    Get equipped to tack­le chal­lenges relat­ed to oper­a­tional speed, qual­i­ty, safe­ty, cost, and cus­tomer sat­is­fac­tion, with com­pre­hen­sive insights into how to con­nect process­es, study prod­ucts, under­stand equip­ment, han­dle mate­ri­als, and man­age peo­ple effectively.

    Watch Now

  7. Letter Puzzle Game poster image

    Letter Puzzle Game

    Exer­cis­es, games, and sim­u­la­tions are fun, inter­ac­tive ways to learn new con­cepts. The Let­ter Puz­zle Game is a twen­ty-minute exer­cise that’s suit­able for groups of most sizes. Facil­i­ta­tors can use the Let­ter Puz­zle Game as a fun way to teach ways to improve job train­ing, qual­i­ty, 5S work­place orga­ni­za­tion, and even break the ice at a train­ing event or meeting.

    Watch Now

  8. Bouncy Ball Game poster image

    Bouncy Ball Game

    Exer­cis­es, games, and sim­u­la­tions are fun, inter­ac­tive ways to learn new­con­cepts. The Boun­cy Ball Game is a sim­ple activ­i­ty that teams of five or more can do in about thir­tymin­utes. Facil­i­ta­tors can use the Boun­cy Ball Game as a fun way to intro­duce new con­cepts, stim­u­late­dis­cus­sions, and even break the ice at a train­ing event or meeting.

    Watch Now

  9. Bowtie Analysis poster image

    Bowtie Analysis

    Every work­place comes with haz­ards. Bowtie Analy­sis is a pow­er­ful risk analy­sis tool used to iden­ti­fy, eval­u­ate, and address spe­cif­ic haz­ards with­in your orga­ni­za­tion, whether that be a chem­i­cal spill on a fac­to­ry floor or a med­ical error in a hos­pi­tal. Learn how this tool, which com­bines fea­tures of Fault Tree Analy­sis and Event Analy­sis, can shed light on all kinds of poten­tial issues and how you can inter­vene before these risks cause real damage.

    Watch Now

  10. Failure Modes and Effects Analysis (FMEA) poster image

    Failure Modes and Effects Analysis (FMEA)

    With FMEA, iden­ti­fy poten­tial prod­uct or process fail­ures and their caus­es to enhance safe­ty, reli­a­bil­i­ty, and performance.

    Watch Now

  11. Autonomous Maintenance poster image

    Autonomous Maintenance

    TPM engages every­one in the orga­ni­za­tion in activ­i­ties to min­i­mize all types of equip­ment loss­es. The ben­e­fits include increased capac­i­ty, more reli­able process­es, and ele­vat­ed skill lev­els. There are 8 pil­lar activ­i­ties in TPM that sys­tem­at­i­cal­ly improve equip­ment effec­tive­ness while build­ing a robust main­te­nance sys­tem. TPM can be adopt­ed ful­ly step-by-step, or selec­tive­ly to com­ple­ment a lean pro­duc­tion system.

    Watch Now

  12. How To Do Cross-Training poster image

    How To Do Cross-Training

    All orga­ni­za­tions need effec­tive ways to train new employ­ees, become more flex­i­ble in respond­ing to chang­ing cus­tomer demands, estab­lish suc­ces­sion plans, and improve team­work. Cross-train­ing is a proven prac­tice used to achieve these things and more. Learn the pre­req­ui­sites, tools, and tech­niques for using cross-train­ing to devel­op a mul­ti-skilled workforce

    Watch Now

  13. Planned Maintenance poster image

    Planned Maintenance

    Estab­lish­ing the Planned Main­te­nance pil­lar of TPM improves equip­ment reli­a­bil­i­ty, reduces cost,and devel­ops the capa­bil­i­ty of peo­ple. Planned Main­te­nance helps orga­ni­za­tions shift from reac­tive or break­down main­te­nance to proac­tive prac­tices such as peri­od­ic main­te­nance and pre­dic­tive main­te­nance. Learn the key 12 activ­i­ties for estab­lish­ing Planned Main­te­nance that are rolled out in 6 phases.

    Watch Now

  14. Focused Improvement poster image

    Focused Improvement

    Focused Improve­ment is a set of activ­i­ties designed to increase the Over­all Equip­ment Effec­tive­ness, or OEE, of plants and their process­es. Learn how Focused Improve­ment tar­gets the six big loss­es one by one, the dif­fer­ent meth­ods and tools used, and how it builds the sta­bil­i­ty nec­es­sary for oth­er pil­lars of TPM.

    Watch Now

  15. How to do Brainstorming poster image

    How to do Brainstorming

    Bring order to your brain­storm­ing ses­sions with tools such as affin­i­ty dia­grams, and PICK charts. Plus learn how to facil­i­tate brain­storm­ing sessions. 

    Watch Now

  16. Fault Tree Analysis poster image

    Fault Tree Analysis

    Get the tools you need to under­stand sys­tem fail­ures and iden­ti­fy the best ways to reduce your risk.

    Watch Now

  17. Creative Tension poster image

    Creative Tension

    Reframe your think­ing by not get­ting bur­dened by obsta­cles, but rather view­ing them as a series of challenges.

    Watch Now

  18. How to Use an X-Matrix poster image

    How to Use an X‑Matrix

    New to our exist­ing Hoshin Plan­ning course, dive deep­er into the X‑Matrix.

    Watch Now

  19. Measuring TPM Effectiveness poster image

    Measuring TPM Effectiveness

    You can’t have an effec­tive TPM pro­gram with­out met­rics! Get the infor­ma­tion you need for mea­sur­ing your TPM pro­gram in this course. 

    Watch Now

  20. Introduction to TPM poster image

    Introduction to TPM

    All of the basics to start­ing your own TPM pro­gram can be found in this course.

    Watch Now