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QFD Quality Function Deployment
Quality Function Deployment (QFD) is a structured approach for translating customer needs into technical requirements. QFD has great significance in modern product development because of rapidly changing technologies and customer needs. Correctly identifying customer needs is paramount to our ability to design products and services that meet these needs. By doing this, QFD plays a key role in supporting an organization’s design and development efforts. Learn how the diagram known as the House of Quality creates a visual framework for linking customer needs with design specifications, best practices for collecting Voice of the Customer data, practices for evaluating, ranking, and prioritizing technical requirements, and more.
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How To Build a Supermarket
The supermarket is a parts storage area that serves as a key building block of a flow-focused internal logistics system. Learn the main differences between supermarkets and traditional storage, its advantages, and the steps for developing, sustaining, and improving supermarket operations.
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What is a Water Spider?
The water spider plays a critical role in helping an organization achieve smooth flow. They move materials through an operation, step in to relieve team members, and prevent non-routine tasks from interrupting the workflow. Learn how the role of a water spider differs from that of an internal logistics delivery driver, the three types of water spider tasks, how to set their work interval, and how to create standard work for a water spider role.
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What is Internal Logistics?
As organizations take steps toward achieving continuous flow it’s common for one or more supporting systems to struggle. A typical problem is that material handling and supply processes can’t keep up with the faster pace of one-piece flow. In other words, we need to build a system of internal logistics that enables continuous flow. Learn the steps for building an internal logistics system from creating a plan for every part (PFEP), preparing a parts supermarket, developing delivery routes, designing racks, containers and conveyance systems, and documenting standard work for logistics.
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The Bridge Game
Exercises, games, and simulations are fun, interactive ways to learn new concepts. The Bridge Game is a hands-on activity that teams or individuals can do in thirty minutes or less. Facilitators can use the Bridge Game to teach the importance of creative thinking, the importance of understanding scientific principles, or just as a fun way to break the ice or start a workshop or meeting.
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Cell Design
Get equipped to tackle challenges related to operational speed, quality, safety, cost, and customer satisfaction, with comprehensive insights into how to connect processes, study products, understand equipment, handle materials, and manage people effectively.
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Letter Puzzle Game
Exercises, games, and simulations are fun, interactive ways to learn new concepts. The Letter Puzzle Game is a twenty-minute exercise that’s suitable for groups of most sizes. Facilitators can use the Letter Puzzle Game as a fun way to teach ways to improve job training, quality, 5S workplace organization, and even break the ice at a training event or meeting.
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Bouncy Ball Game
Exercises, games, and simulations are fun, interactive ways to learn newconcepts. The Bouncy Ball Game is a simple activity that teams of five or more can do in about thirtyminutes. Facilitators can use the Bouncy Ball Game as a fun way to introduce new concepts, stimulatediscussions, and even break the ice at a training event or meeting.
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Bowtie Analysis
Every workplace comes with hazards. Bowtie Analysis is a powerful risk analysis tool used to identify, evaluate, and address specific hazards within your organization, whether that be a chemical spill on a factory floor or a medical error in a hospital. Learn how this tool, which combines features of Fault Tree Analysis and Event Analysis, can shed light on all kinds of potential issues and how you can intervene before these risks cause real damage.
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Failure Modes and Effects Analysis (FMEA)
With FMEA, identify potential product or process failures and their causes to enhance safety, reliability, and performance.
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Autonomous Maintenance
TPM engages everyone in the organization in activities to minimize all types of equipment losses. The benefits include increased capacity, more reliable processes, and elevated skill levels. There are 8 pillar activities in TPM that systematically improve equipment effectiveness while building a robust maintenance system. TPM can be adopted fully step-by-step, or selectively to complement a lean production system.
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How To Do Cross-Training
All organizations need effective ways to train new employees, become more flexible in responding to changing customer demands, establish succession plans, and improve teamwork. Cross-training is a proven practice used to achieve these things and more. Learn the prerequisites, tools, and techniques for using cross-training to develop a multi-skilled workforce
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Planned Maintenance
Establishing the Planned Maintenance pillar of TPM improves equipment reliability, reduces cost,and develops the capability of people. Planned Maintenance helps organizations shift from reactive or breakdown maintenance to proactive practices such as periodic maintenance and predictive maintenance. Learn the key 12 activities for establishing Planned Maintenance that are rolled out in 6 phases.
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Focused Improvement
Focused Improvement is a set of activities designed to increase the Overall Equipment Effectiveness, or OEE, of plants and their processes. Learn how Focused Improvement targets the six big losses one by one, the different methods and tools used, and how it builds the stability necessary for other pillars of TPM.
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How to do Brainstorming
Bring order to your brainstorming sessions with tools such as affinity diagrams, and PICK charts. Plus learn how to facilitate brainstorming sessions.
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Fault Tree Analysis
Get the tools you need to understand system failures and identify the best ways to reduce your risk.
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Creative Tension
Reframe your thinking by not getting burdened by obstacles, but rather viewing them as a series of challenges.
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How to Use an X‑Matrix
New to our existing Hoshin Planning course, dive deeper into the X‑Matrix.
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Measuring TPM Effectiveness
You can’t have an effective TPM program without metrics! Get the information you need for measuring your TPM program in this course.
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Introduction to TPM
All of the basics to starting your own TPM program can be found in this course.
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