Getting Started With Business Process Mapping
The first step to improving any service process is to understand the current process and where it falls short. Value Stream Mapping offers a proven method to study a total process from customer request to fulfillment. Learn the eight common mapping methods used for different levels of details, the unique challenges for mapping knowledge work, and how practicing VSM in a service context improves communication within an organization.
What Is Transactional Value Stream Mapping?
Current State Value Stream Mapping of Treetop Purchasing
Future State Value Stream Mapping of Treetop Purchasing
Creating a Current State Transactional Value Stream Map
Creating a Future State Transactional Value Stream Map
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