The Gemba Academy team operates out of offices in California and Texas. We work hard to practice what we preach, especially with regards to the "respect for people" principle of lean, and have developed an innovative Culture Code.
The founding partners of Gemba Academy come with lean consulting, lean and six sigma training, and executive level lean transformation experience. This is the Gemba Academy difference: we're lean and six sigma experts first, who then learned how to create great training videos.
Co-Founder and Partner
Ron has more than 15 years experience in various manufacturing, supply chain, and senior leadership roles. Ron has held the titles of process engineer, engineering manager, master black belt, and director of manufacturing & continuous improvement. In 2002 Ron was the first American to win the Nokia Global Six Sigma and Overall Quality award in Helsinki, Finland. Ron also launched the popular LSS Academy blog which has since been rebranded and serves as Gemba Academy's blog. Ron holds a bachelors degree in automated manufacturing and an MBA in technology management.
Co-Founder and Partner
Kevin has over 30 years of manufacturing leadership experience in the automotive lighting, telecom electronics, and medical device industries. He has been responsible for lean transformations at Sylvania, Abbott Laboratories, Newport Corporation, and most recently as President of Specialty Silicone Fabricators. He guest lectures on business, manufacturing, and leadership topics at his alma mater Rensselaer as well as CalPoly. Kevin is on the board of directors of two technology companies and two regional public policy councils, and actively supports early stage entrepreneurship by investing with SLO Seed Ventures and mentoring startups at the SLO HotHouse.
Co-Founder and Partner
Jon co-founded the lean consulting and training firm Gemba Research in 1998, which merged with Kaizen Institute in 2011. Jon served as CEO and board member of Kaizen Institute Consulting Group for 4 years. Jon has led dozens of lean transformation projects in a wide range of industries. He has helped thousands of people across 20+ countries understand and apply Toyota Production System principles. Jon co-authored the Shingo Prize-winning book, Creating a Kaizen Culture. He contributes to a variety of publications, including over 1,000 articles on his Gemba Panta Rei blog. Today Jon advises clients on their lean journeys and supports content development efforts at Gemba Academy.
Tiana is responsible for day to day office management, and ensuring that our operations are streamlined. She has over 17 years of experience as an executive assistant in the financial industry and graduated from the University of North Texas
Jessica is responsible for our marketing activities, including social media, newsletters, and press releases. An avid advocate of entrepreneurship, Jessica has worked with two technology start-ups as co-founder and head marketing strategist. Jessica received her BA in Business Administration (Marketing) from Cal Poly San Luis Obispo, with a minor in Music.
Elaine is responsible for post-sale support of Gemba Academy customers. She has ten years’ experience in the customer service field and has provided customer service in the fields of retail, residential leasing, insurance, and public and school libraries. Elaine holds a bachelor’s degree in business administration, with a major in marketing, as well as a master’s degree in library science.
Manager - Gemba Academy en Español
Ana’s background includes having an award-winning blog and on-air and journalism work with Telemundo, Televisa, and CBS Radio. She studied broadcast journalism at the Universidad de Celaya in Mexico and the Universidad Autonoma de Barcelona in Spain.
Director of Information Technology
Tony is responsible for Gemba Academy's information technology infrastructure. Most recently he was Director of Infrastructure at Corel, and prior to that held IT systems management positions for various media software companies such as Rovi and Sonic Solutions.
VP of Sales and Customer Success
Patrick is a decorated U.S. Army veteran that transitioned his career into leading teams in both sales and operations. His focus on building lasting relationships with his customers have led to greater customer satisfaction, increased customer retention and double/triple digit increases in revenues for several organizations. Most recently he held the position of Vice President with a software company where he managed a Business Unit and was responsible for generating, implementing and managing strategic initiatives. He holds a Master of Science Degree from the University of Phoenix. He enjoys spending time with his family, vacationing, watching movies and eating ice cream.
Director of Coaching and Certifications
Steve is responsible for Gemba Academy's lean coaching and certifications. Prior to Gemba Academy, Steve had a diverse career ranging from being responsible for a large medical device sales territory, plant manager where he leveraged lean methods to drive improvement, and VP Operations at Specialty Silicone Fabricators where he led the lean efforts of the company. He has served on the western region board of The Association for Manufacturing Excellence and has worked with the Michigan Lean Learning Consortium and the California Central Coast Lean Forum.
Business Development Manager
Leslie brings over fifteen years of extensive support, financial & office management experience to the team. With a genuine passion for business administration, she has a well-rounded background in supporting progressive organizations. Prior to Gemba Academy, Leslie held accounting and administrative positions within the transportation, technology and call center industries.
Greg has over twenty five years of experience in the electronics manufacturing, quality and distribution arena. He started as an electronics bench tech and later moved into quality and engineering management for the Tandy Corporation, and then to Allied Electronics in Product Marketing Management, Corporate Quality, and finally VP of Operations. During this time, Greg began to apply video for repetitive training such as new employee orientation, company messages, then actual job training. This later grew into annual marketing video projects and company commercials and then his own video production business.
Brita is responsible for post-sale support of Gemba Academy customers. She previously held positions in Human Resources for both large and small companies. Brita has a Bachelor’s of Business Administration; major in Organizational Behavior and Human Resource Management.
Carlos Rivero has over 25 years of advertising experience focusing on creative direction and broadcast production. After receiving a B.A. degree in Film from The Ohio State University, Carlos began his career as a producer for Univision.He has gone on to lead campaigns with clients ranging from Daimler-Chrysler, McDonalds and Southwest Airlines. He is also the founder of The Creative Exchange, a creative/production/post-production agency with clients from AutoZone, Fiesta and USA Network.
Business Development Manager
Jennifer is responsible for business development activities with enterprise level and global customers. She has over fifteen years' experience developing such relationships, most recently as Enterprise and Strategic Accounts Manager at Trend Micro.
Holley is responsible for the back office business activities of Gemba Academy, including invoicing, accounts payable, contracts management, and asset management. She has over fifteen years of contracts management, proposal development, operations scheduling, and executive leadership experience. Most recently, she was Customer Care Manager at Specialty Silicone Fabricators.