How to Create a Swim Lane Map

Mak­ing infor­ma­tion work­flows vis­i­ble to every­one is often the first step in con­tin­u­ous improve­ment in admin­is­tra­tive and knowl­edge work. The Makiga­mi analy­sis uses a struc­tured and method­i­cal approach to cap­tur­ing the details, prob­lems, and oppor­tu­ni­ties across busi­ness processes.