As orga­ni­za­tions take steps toward achiev­ing con­tin­u­ous flow it’s com­mon for one or more sup­port­ing sys­tems to strug­gle. A typ­i­cal prob­lem is that mate­r­i­al han­dling and sup­ply process­es can’t keep up with the faster pace of one-piece flow. In oth­er words, we need to build a sys­tem of inter­nal logis­tics that enables con­tin­u­ous flow. Learn the steps for build­ing an inter­nal logis­tics sys­tem from cre­at­ing a plan for every part (PFEP), prepar­ing a parts super­mar­ket, devel­op­ing deliv­ery routes, design­ing racks, con­tain­ers and con­veyance sys­tems, and doc­u­ment­ing stan­dard work for logistics.

The super­mar­ket is a parts stor­age area that serves as a key build­ing block of a flow-focused inter­nal logis­tics sys­tem. Learn the main dif­fer­ences between super­mar­kets and tra­di­tion­al stor­age, its advan­tages, and the steps for devel­op­ing, sus­tain­ing, and improv­ing super­mar­ket operations.

Exer­cis­es, games, and sim­u­la­tions are fun, inter­ac­tive ways to learn new con­cepts. The Bridge Game is a hands-on activ­i­ty that teams or indi­vid­u­als can do in thir­ty min­utes or less. Facil­i­ta­tors can use the Bridge Game to teach the impor­tance of cre­ative think­ing, the impor­tance of under­stand­ing sci­en­tif­ic prin­ci­ples, or just as a fun way to break the ice or start a work­shop or meeting.

A key role of a facil­i­ta­tor is to help par­tic­i­pants of meet­ings, work­shops, con­fer­ences, or oth­er events meet cer­tain objec­tives with­in a set amount of time. Facil­i­ta­tion skills and prac­tices help engage peo­ple in change, improve­ment, or inno­va­tion activ­i­ties. Learn what a facil­i­ta­tor is and is not, how they facil­i­tate dif­fer­ent types of activ­i­ties and the sev­en key facil­i­ta­tion skills.

Change man­age­ment offers a struc­tured process for plan­ning, prepar­ing, imple­ment­ing, and mon­i­tor­ing suc­cess­ful change in an orga­ni­za­tion. Learn the sev­en com­mon rea­sons that change efforts fail, proven frame­works for avoid­ing these fail­ure modes, and how to form and oper­ate a steer­ing com­mit­tee that is able to man­age risk, engage stake­hold­ers, and mon­i­tor the progress of a change initiative.

The Sev­en Qual­i­ty Con­trol (7 QC) Tools are an essen­tial­ set of graph­ing tech­niques that are used to iden­ti­fy and fix prob­lems that under­mine prod­uct or process qual­i­ty. The 7 QC Tools pro­vide con­tin­u­ous improve­ment prac­ti­tion­ers with a sys­tem­at­ic approach for iden­ti­fy­ing and trou­bleshoot­ing qual­i­ty issues. Learn the sev­en qual­i­ty con­trol tools and how to use them with­in your orga­ni­za­tion. *This course is an update to our exist­ing course.