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What Is a Quality Circle?
Quality Circles are the main vehicle TQM uses to engage the workforce in continuous improvement. They are small groups of frontline workers who track and improve their processes, products, or services. Learn how Quality Circles deliver benefits to the organization while building a continuous improvement culture.
Course Videos
What Is TQM?
10:30
2Getting Started with TQM
07:11
3The Leadership’s Role in TQM
04:27
4What Is the PDCA Cycle?
05:02
5Statistical Process Control for TQM
07:26
Current Video
What Is a Quality Circle?
05:00
Next VideoGetting Started with Quality Circle Activities
07:25
8What Is a QC Story?
09:37
9How to Use a QC Storyboard
06:32
10Supporting Quality Circle Actitivies
09:42
11Evaluating TQM Activities
07:59
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