Getting Started with TQM

There is no man­u­al for intro­duc­ing TQM that works for every sit­u­a­tion. Each orga­ni­za­tion must devel­op an approach that fits their needs, tak­ing into account var­i­ous fac­tors such as the size, busi­ness envi­ron­ment, cus­tomer require­ments, prod­uct and ser­vices, and resources avail­able. Learn the four typ­i­cal phas­es and the com­mon ele­ments that are com­mon to intro­duc­ing new man­age­ment systems.