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Statistical Process Control for TQM

TQM takes a process-cen­tric approach to deliv­er­ing the high­est qual­i­ty goods and ser­vices to the cus­tomer. This requires defin­ing how the work is done, iden­ti­fy­ing what it takes to deliv­er good qual­i­ty, and main­tain­ing stan­dards. Learn how TQM uses a method called Sta­tis­ti­cal Process Con­trol to accom­plish this.

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