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Performance Metrics for Change Management
Change management frameworks are designed to help people successfully accomplish the objectives of change initiatives. When our changes are effective, we can measure this in terms of improved business results. It’s also important to be able to measure the effectiveness of the change management process itself. Learn the eight main metrics we can use to measure the performance of our change management processes.
Course Videos
What Is Change Management?
05:34
2Getting Started with Change Management
08:53
3What Is a Steering Committee?
03:45
4How to Form a Steering Committee
05:36
5Using a Steering Committee Meeting Agenda
03:32
6How to Use a RACI Chart
05:13
7What Is Risk Management?
06:01
8What Is Stakeholder Management?
05:02
9How to Create a Stakeholder Map
07:58
10How to Create an Influence Matrix
03:28
11How to Create a Stakeholder Engagement Plan
06:43
12How to Create a Communication Plan
08:03
13Managing Resistance to Change
09:20
Current Video
Performance Metrics for Change Management
09:26
Next VideoHow to Create a Sense of Urgency for Change
05:55
16How to Analyze STEEP Factors
05:12
17How to Conduct a Gap Analysis
06:17
18How to Conduct a SWOT Analysis
08:01
19How to Create a Risk Matrix
04:38
20How to Conduct a Force Field Analysis
03:12
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