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Step 7: Evaluate the Process and Results
The seventh step of practical problem-solving is to evaluate both the process and results of our activities. Learn the questions to ask and the four outcomes we can use to evaluate our problem-solving efforts.
Course Videos
PPS Overview
07:52
2PDCA
04:29
3Treetop, Inc.
01:36
4Step 1: Clarify the Problem
07:37
5How to Write a Problem Statement
06:17
6Introduction to SigmaXL
05:26
7Creating Pareto Charts with SigmaXL
02:38
8Creating Run Charts with SigmaXL
04:06
9Creating Control Charts with SigmaXL
04:16
10Step 2: Break Down the Problem
11:57
11Creating Dot Plots with SigmaXL
01:50
12Step 3: Set a Target
06:26
13Step 4: Analyze Root Causes
04:40
14Fishbone Diagram Explained
06:09
15Five Why Explained
06:12
16Treetop Gets to the Root Causes
04:33
17Creating Scatter Plots with SigmaXL
04:17
18Step 5: Develop Countermeasures
04:59
19Step 6: See Countermeasures Through
03:32
Current Video
Step 7: Evaluate the Process and Results
03:14
Next VideoStep 8: Standardize Success and Learn from Failures
05:18
22PPS Action Guide
02:38
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Next Video Step 8: Standardize Success and Learn from Failures
The eighth step of practical problem-solving is to standardize successes and learn from failures. Learn the importance of taking time to be thorough in the Act or Adjust phase of the PDCA cycle and the three key deliverables of this step.