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Step 1: Clarify the Problem
The first step of practical problem-solving is to clarify the problem. Starting with a clear and common understanding of the problem is essential to successful problem-solving. Learn the key activities and outcomes of this step, as well as the guidelines for writing good problem statements.
Course Videos
PPS Overview
07:52
2PDCA
04:29
3Treetop, Inc.
01:36
Current Video
Step 1: Clarify the Problem
07:37
Next VideoHow to Write a Problem Statement
06:17
6Introduction to SigmaXL
05:26
7Creating Pareto Charts with SigmaXL
02:38
8Creating Run Charts with SigmaXL
04:06
9Creating Control Charts with SigmaXL
04:16
10Step 2: Break Down the Problem
11:57
11Creating Dot Plots with SigmaXL
01:50
12Step 3: Set a Target
06:26
13Step 4: Analyze Root Causes
04:40
14Fishbone Diagram Explained
06:09
15Five Why Explained
06:12
16Treetop Gets to the Root Causes
04:33
17Creating Scatter Plots with SigmaXL
04:17
18Step 5: Develop Countermeasures
04:59
19Step 6: See Countermeasures Through
03:32
20Step 7: Evaluate the Process and Results
03:14
21Step 8: Standardize Success and Learn from Failures
05:18
22PPS Action Guide
02:38
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Next Video How to Write a Problem Statement
Problem statements are a crucial component of successful problem-solving and continuous improvement efforts. A well-structured problem statement highlights the gap between the current and the desired state, serves as a benchmark for project success, and pinpoints the business impact. Learn how to articulate problem statements that are objective, clear, and concise, leveraging the SMART framework to ensure specificity, measurability, attainability, relevance, and timeliness.