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Step 4: Analyze Root Causes
The fourth step of the practical problem-solving approach is to investigate and analyze potential root causes. Learn the difference between points of cause vs. root causes and how to start using simple but effective techniques such as the “go see” principle, Pareto charts, 5 why analysis, the 4M analysis, fishbone diagrams, and more.
Course Videos
PPS Overview
07:52
2PDCA
04:29
3Treetop, Inc.
01:36
4Step 1: Clarify the Problem
07:37
5How to Write a Problem Statement
06:17
6Introduction to SigmaXL
05:26
7Creating Pareto Charts with SigmaXL
02:38
8Creating Run Charts with SigmaXL
04:06
9Creating Control Charts with SigmaXL
04:16
10Step 2: Break Down the Problem
11:57
11Creating Dot Plots with SigmaXL
01:50
12Step 3: Set a Target
06:26
Current Video
Step 4: Analyze Root Causes
04:40
Next VideoFishbone Diagram Explained
06:09
15Five Why Explained
06:12
16Treetop Gets to the Root Causes
04:33
17Creating Scatter Plots with SigmaXL
04:17
18Step 5: Develop Countermeasures
04:59
19Step 6: See Countermeasures Through
03:32
20Step 7: Evaluate the Process and Results
03:14
21Step 8: Standardize Success and Learn from Failures
05:18
22PPS Action Guide
02:38
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Next Video Fishbone Diagram Explained
The fishbone diagram, also known as the cause-and-effect diagram or the Ishikawa diagram, is a simple visual tool for root cause investigation. Learn the steps to using this method, as well as prioritization techniques for narrowing down the resulting action items.