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Practical Problem Solving

Five Why Explained

Five why analy­sis is a sim­ple but pow­er­ful method for inves­ti­gat­ing the root caus­es of a prob­lem. Learn the basics steps of 5 why analy­sis, how to check our cause-and-effect log­ic, and three com­mon mis­takes to avoid when prac­tic­ing this technique.

Course Videos

1

PPS Overview

07:52

 2

PDCA

04:29Members only

 3

Treetop, Inc.

01:36Members only

 4

Step 1: Clarify the Problem

07:37Members only

 5

How to Write a Problem Statement

06:17Members only

 6

Introduction to SigmaXL

05:26Members only

 7

Creating Pareto Charts with SigmaXL

02:38Members only

 8

Creating Run Charts with SigmaXL

04:06Members only

 9

Creating Control Charts with SigmaXL

04:16Members only

 10

Step 2: Break Down the Problem

11:57Members only

 11

Creating Dot Plots with SigmaXL

01:50Members only

 12

Step 3: Set a Target

06:26Members only

 13

Step 4: Analyze Root Causes

04:40Members only

 14

Fishbone Diagram Explained

06:09Members only

Current Video

Five Why Explained

06:12Members only

16

Next VideoTreetop Gets to the Root Causes

04:33Members only

 17

Creating Scatter Plots with SigmaXL

04:17Members only

 18

Step 5: Develop Countermeasures

04:59Members only

 19

Step 6: See Countermeasures Through

03:32Members only

 20

Step 7: Evaluate the Process and Results

03:14Members only

 21

Step 8: Standardize Success and Learn from Failures

05:18Members only

 22

PPS Action Guide

02:38Members only

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Next Video Treetop Gets to the Root Causes 

Learn how Tree­top Inc, a bird­house man­u­fac­tur­er, used var­i­ous meth­ods and tech­niques to iden­ti­fy action­able root caus­es to their problem.