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Freetech Gemba Walk #3 — Shipping
Author and consultant Michael Bremer inquires about Freetech’s shipping processes and the obstacles that prevent them from getting customers their orders on time.
- 0:23 — Getting customers their orders on time
- 2:20 — What prevents them from shipping on time
- 4:39 — Their shipping system
- 6:56 — What’s in the bins
- 8:40 — The obstacles involved
Course Videos
Introduction to Michael Bremer
02:13
2What Is the Primary Responsibility of a Leader?
09:10
3Why Do a Gemba Walk?
16:34
4Key Steps for Gemba Walks
05:41
5The Purposes of a Gemba Walk
03:07
6Different Gemba Walk, Different Purpose
06:59
7Preparing for a Gemba Walk
02:13
8Preparing for the Gemba Walk at Freetech Plastics
18:12
9The Keys to Doing Successful Gemba Walks
21:34
10Exercise - Asking Questions During a Gemba Walk
14:20
11Freetech Gemba Walk #1 - Visual Performance Board (On-Time Delivery)
15:49
12Freetech Gemba Walk #2 - Vacuum Form
09:34
13Reflection on Freetech Gemba Walk #2
05:50
Current Video
Freetech Gemba Walk #3 - Shipping
11:29
Next VideoReflections on Freetech Gemba Walk #3
13:30
16Freetech Gemba Walk #4 - CNC Machine
14:29
17Debriefing After a Gemba Walk
04:46
18Reflecting on the Gemba Walk Process
12:02
19Reflecting on Gemba Walks in the Office
09:16
20The Differences Between Value Stream Walks and Improvement Walks
08:46
21Asking Effective Questions During Gemba Walks
07:27
22Engaging People Through Gemba Walks
10:27