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Reflecting on Gemba Walks in the Office
How do you do a gemba walk in an office environment? Author and consultant Michael Bremer explains some of the problems that can arise, and what additional questions you should ask.
- 0:15 — Why gemba walks in the office are more problematic
- 5:13 — A story about making capacity visual
- 8:42 — Additional questions to ask in an office setting
Course Videos
Introduction to Michael Bremer
02:13
2What Is the Primary Responsibility of a Leader?
09:10
3Why Do a Gemba Walk?
16:34
4Key Steps for Gemba Walks
05:41
5The Purposes of a Gemba Walk
03:07
6Different Gemba Walk, Different Purpose
06:59
7Preparing for a Gemba Walk
02:13
8Preparing for the Gemba Walk at Freetech Plastics
18:12
9The Keys to Doing Successful Gemba Walks
21:34
10Exercise - Asking Questions During a Gemba Walk
14:20
11Freetech Gemba Walk #1 - Visual Performance Board (On-Time Delivery)
15:49
12Freetech Gemba Walk #2 - Vacuum Form
09:34
13Reflection on Freetech Gemba Walk #2
05:50
14Freetech Gemba Walk #3 - Shipping
11:29
15Reflections on Freetech Gemba Walk #3
13:30
16Freetech Gemba Walk #4 - CNC Machine
14:29
17Debriefing After a Gemba Walk
04:46
18Reflecting on the Gemba Walk Process
12:02
Current Video
Reflecting on Gemba Walks in the Office
09:16
Next VideoThe Differences Between Value Stream Walks and Improvement Walks
08:46
21Asking Effective Questions During Gemba Walks
07:27
22Engaging People Through Gemba Walks
10:27