Gemba Walk Workshop
The best way to truly understand processes and identify potential areas of improvement is to observe the action up close. In this course, we join author, speaker, and consultant Michael Bremer for an onsite gemba walk workshop at Freetech Plastics in Fremont, California. Watch and listen as Michael explains the ideal questions, behaviors, and overall strategies that go into a respectful, effective gemba walk.
Exercise - Asking Questions During a Gemba Walk
Author and consultant Michael Bremer leads an exercise with the group involving assumptions and asking the right questions.
- 0:45 - The dangers of making assumptions
- 2:43 - What the groups came up with
- 9:13 - Management’s perspective