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Reflecting on the Gemba Walk Process

Author and con­sul­tant Michael Bre­mer and the Freetech team dis­cuss what went well and what could have gone bet­ter dur­ing the gem­ba walk.

  • 0:08 — What the team thought they did well 
  • 3:25 — What the team thought they could do better
  • 9:45 — Being humble
  • 11:06 — Show­ing respect

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