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Reflecting on the Gemba Walk Process

Author and consultant Michael Bremer and the Freetech team discuss what went well and what could have gone better during the gemba walk.

  • 0:08 - What the team thought they did well
  • 3:25 - What the team thought they could do better
  • 9:45 - Being humble
  • 11:06 - Showing respect

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  1. Introduction to Michael Bremer 02:13
  2. What Is the Primary Responsibility of a Leader? 09:10
  3. Why Do a Gemba Walk? 16:34
  4. Key Steps for Gemba Walks 05:41
  5. The Purposes of a Gemba Walk 03:07
  6. Different Gemba Walk, Different Purpose 06:59
  7. Preparing for a Gemba Walk 02:13
  8. Preparing for the Gemba Walk at Freetech Plastics 18:12
  9. The Keys to Doing Successful Gemba Walks 21:34
  10. Exercise - Asking Questions During a Gemba Walk 14:20
  11. Freetech Gemba Walk #1 - Visual Performance Board (On-Time Delivery) 15:49
  12. Freetech Gemba Walk #2 - Vacuum Form 09:34
  13. Reflection on Freetech Gemba Walk #2 05:50
  14. Freetech Gemba Walk #3 - Shipping 11:29
  15. Reflections on Freetech Gemba Walk #3 13:30
  16. Freetech Gemba Walk #4 - CNC Machine 14:29
  17. Debriefing After a Gemba Walk 04:46
  18. Reflecting on the Gemba Walk Process 12:02
  19. Reflecting on Gemba Walks in the Office 09:16
  20. The Differences Between Value Stream Walks and Improvement Walks 08:46
  21. Asking Effective Questions During Gemba Walks 07:27
  22. Engaging People Through Gemba Walks 10:27