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Introduction to Built in Quality
Chris Schrandt introduces himself and explains his background as a Toyota and GM Quality Manager. Chris also introduces the 4 different sections of the workshop.
Course Videos
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Introduction to Built in Quality
9:54
Next VideoDefinition of Built in Quality
12:51
3Key Paradigms
14:56
4Five Levels of Quality
7:59
5Prevention, Jidoka, Detection
8:25
6Organization and Poka Yoke
13:54
7Andons
13:26
8Quality Gates
7:22
9Supporting Tools
15:11
10Problem Solving Fundamentals
15:19
11SMART Goals
14:19
12A3 and Wrap Up
14:00
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Next Video Definition of Built in Quality
Chris defines Built in Quality and explains how it ties in with the so-called “House of Toyota.” Chris also explains the 3 M’s — Muda, Muri, and Mura. Finally, Chris offers an overview of the 7 wastes of a process.