Abstract shiny blocks
School of Lean


Built-In Qual­i­ty is a Lean man­age­ment prac­tice that aims to proac­tive­ly address qual­i­ty issues before they turn into large-scale prob­lems by apply­ing con­tin­u­ous improve­ment tools to the pro­duc­tion process.

Instead of rely­ing on qual­i­ty inspec­tions to catch defects after the fact, Built-in Qual­i­ty aims to catch defects as they emerge, help­ing orga­ni­za­tions avoid issues like rework, wast­ing raw mate­ri­als, or dis­sat­is­fied customers.

While Built-in Qual­i­ty is a fun­da­men­tal build­ing block in any Lean orga­ni­za­tion, it’s one of the more advanced method­olo­gies in Lean management.

With that in mind, you’ll want to make sure that your employ­ees are famil­iar with Stan­dard Work, 5S, A3 Think­ing, Root Cause Analy­sis, and Visu­al Man­age­ment before par­tic­i­pat­ing in this Built-in Qual­i­ty train­ing course.

What You’ll Learn in this Built-in Quality Training Course

Led by for­mer Toy­ota and GM qual­i­ty man­ag­er Chris Schrandt, this Built-in Qual­i­ty online train­ing course will intro­duce the key fun­da­men­tals of this Lean method­ol­o­gy, then walk you through the steps of putting it into practice. 

Here’s a quick overview of what you can expect to learn in this Built-in Qual­i­ty online course.

  • We’ll intro­duce the con­cept of Built-in Qual­i­ty and its key par­a­digms or men­tal mod­els” that enable this strategy.
  • You’ll learn how to devel­op and imple­ment a qual­i­ty cul­ture using the Five Lev­els of Quality. 
  • We’ll intro­duce the essen­tial con­cepts of Pre­ven­tion, Jido­ka, & Detec­tion, and Orga­ni­za­tion & Poka-Yoke.
  • You’ll also learn how to elim­i­nate the Sev­en Wastes of Pro­duc­tion, set SMART goals, and eval­u­ate qual­i­ty process­es using A3 Thinking.
Qa technician on shop floor

Benefits of this Gemba Academy Built-in Quality Online Training Course

After com­plet­ing this Built-in Qual­i­ty train­ing series, learn­ers will walk away with an under­stand­ing of how to imple­ment this strat­e­gy into their exist­ing operations. 

Gem­ba Acad­e­my sub­scribers also receive:

  • On-demand access.

    Gem­ba Acad­e­my sub­scribers gain access to 2,000+ Lean and Six Sig­ma train­ing videos that they can watch on any device, at any time, and revis­it key con­cepts as many times as they like.

  • Tem­plates & tools that rein­force train­ing material.

    Gem­ba Academy’s video cours­es also include quizzes, Excel tem­plates, and instruc­tor resources to rein­force lessons learned in each train­ing video.

  • Hear from real Lean experts.

    Gem­ba Academy’s online train­ing cours­es are led by Lean experts who pro­vide prac­ti­cal advice from lessons learned on the job. This course is taught by Chris Schrandt, a Lean expert with 30+ years of expe­ri­ence that includes serv­ing as Toyota’s qual­i­ty engi­neer­ing manager.