Built-In-Quality
Built-In Quality is a Lean management practice that aims to proactively address quality issues before they turn into large-scale problems by applying continuous improvement tools to the production process.
Instead of relying on quality inspections to catch defects after the fact, Built-in Quality aims to catch defects as they emerge, helping organizations avoid issues like rework, wasting raw materials, or dissatisfied customers.
While Built-in Quality is a fundamental building block in any Lean organization, it’s one of the more advanced methodologies in Lean management.
With that in mind, you’ll want to make sure that your employees are familiar with Standard Work, 5S, A3 Thinking, Root Cause Analysis, and Visual Management before participating in this Built-in Quality training course.
What You’ll Learn in this Built-in Quality Training Course
Led by former Toyota and GM quality manager Chris Schrandt, this Built-in Quality online training course will introduce the key fundamentals of this Lean methodology, then walk you through the steps of putting it into practice.
Here’s a quick overview of what you can expect to learn in this Built-in Quality online course.
- We’ll introduce the concept of Built-in Quality and its key paradigms or “mental models” that enable this strategy.
- You’ll learn how to develop and implement a quality culture using the Five Levels of Quality.
- We’ll introduce the essential concepts of Prevention, Jidoka, & Detection, and Organization & Poka-Yoke.
- You’ll also learn how to eliminate the Seven Wastes of Production, set SMART goals, and evaluate quality processes using A3 Thinking.

Benefits of this Gemba Academy Built-in Quality Online Training Course
After completing this Built-in Quality training series, learners will walk away with an understanding of how to implement this strategy into their existing operations.
Gemba Academy subscribers also receive:
On-demand access.
Gemba Academy subscribers gain access to 2,000+ Lean and Six Sigma training videos that they can watch on any device, at any time, and revisit key concepts as many times as they like.
Templates & tools that reinforce training material.
Gemba Academy’s video courses also include quizzes, Excel templates, and instructor resources to reinforce lessons learned in each training video.
Hear from real Lean experts.
Gemba Academy’s online training courses are led by Lean experts who provide practical advice from lessons learned on the job. This course is taught by Chris Schrandt, a Lean expert with 30+ years of experience that includes serving as Toyota’s quality engineering manager.