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Definition of Built in Quality

Chris defines Built in Quality and explains how it ties in with the so-called "House of Toyota." Chris also explains the 3 M's - Muda, Muri, and Mura. Finally, Chris offers an overview of the 7 wastes of a process.

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  1. Introduction to Built in Quality 9:54
  2. Definition of Built in Quality 12:51
  3. Key Paradigms 14:56
  4. Five Levels of Quality 7:59
  5. Prevention, Jidoka, Detection 8:25
  6. Organization and Poka Yoke 13:54
  7. Andons 13:26
  8. Quality Gates 7:22
  9. Supporting Tools 15:11
  10. Problem Solving Fundamentals 15:19
  11. SMART Goals 14:19
  12. A3 and Wrap Up 14:00

Course Resources