In this video we learn about the Andon and Alarm escalation system including the role of team leaders when an issue is brought to their attention. Chris also explains the concept of defect containment as it relates to the Quality Organization.
Introduction to Built in Quality
Definition of Built in Quality
Five Levels of Quality
Prevention, Jidoka, Detection
Organization and Poka Yoke
Next VideoQuality Gates
Problem Solving Fundamentals
A3 and Wrap Up
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Next Video Quality Gates
Chris explains the concept of the Quality Gate. He also talks about the difference between a defect and repair.