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Lean Case Study: The City of Grand Rapids

City of Grand Rapids — Why Lean?

Steve goes to City Hall and meets with the Deputy City Man­ag­er and the Chief Finan­cial Offi­cer to find out how the City of Grand Rapids got its start in Lean.

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City of Grand Rapids - Why Lean?

25:27

2

Next VideoA Sneak Peek of a Morning Meeting

19:11Members only

 3

A Tour of Alen's Office

15:15Members only

 4

Visual Management - Alen's Standard Work Board

2:59Members only

 5

Visual Management - Performance Measurements

2:48Members only

 6

The Audit Checklist

2:46Members only

 7

Visual Management - Time To Order

2:14Members only

 8

Employee's First Introduction to Lean

10:29Members only

 9

Red Tagging at the City of Grand Rapids

2:23Members only

 10

A 5S Opportunity

3:34Members only

 11

A Noticeable Improvement - Cost Reduction

3:51Members only

 12

Stock In a Box

4:51Members only

 13

The Motor Fleet Stockroom

4:54Members only

 14

Inventory Recycling

3:46Members only

 15

Kaizen Part 1 - The Kaizen Board and Quick Explanation

3:34Members only

 16

Kaizen Part 2 - The Before

1:53Members only

 17

Kaizen Part 3 - The After

2:14Members only

 18

Kaizen Part 4 - The New Process

4:23Members only

 19

Grand Rapids Conclusion

1:16Members only

Next Video A Sneak Peek of a Morning Meeting 

Steve peeks in on a morn­ing meet­ing to see how both inter­nal and satel­lite team mem­bers par­tic­i­pate. Then Steve meets with Alen Gan­ic, Inven­to­ry and Asset Man­ag­er, to under­stand one of the dri­ving forces of the City’s use of Lean.