The City of Grand Rapids
Steve Kane, Director of Customer Success at Gemba Academy, visits a customer, the City of Grand Rapids, MI. While there, he had the opportunity to talk with decision makers, City Executives, as well as as other City employees using Lean to create a better work environment, saving time, inventory which ultimately means saving money as they do their everyday jobs.
Kaizen Part 1 - The Kaizen Board and Quick Explanation
Jane Rapley, one of the Storekeepers at the Water Stockroom, tells Steve about a Kaizen event they are just starting.