The City of Grand Rapids
Steve Kane, Director of Customer Success at Gemba Academy, visits a customer, the City of Grand Rapids, MI. While there, he had the opportunity to talk with decision makers, City Executives, as well as other City employees using Lean to create a better work environment, saving time, inventory which ultimately means saving money as they do their everyday jobs.
Kaizen Part 3 - The After
Janes explains what all they had to do to make all of the space necessary to for this event. She shows Steve the improvements they made.