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Lean Case Study: The City of Grand Rapids

Visual Management — Performance Measurements

Steve meets Super­vi­sor, Jen­ny Erick­son, who explains how they use their per­for­mance review board.

Series Videos

1

City of Grand Rapids - Why Lean?

25:27

 2

A Sneak Peek of a Morning Meeting

19:11Members only

 3

A Tour of Alen's Office

15:15Members only

 4

Visual Management - Alen's Standard Work Board

2:59Members only

Current Video

Visual Management - Performance Measurements

6

Next VideoThe Audit Checklist

2:46Members only

 7

Visual Management - Time To Order

2:14Members only

 8

Employee's First Introduction to Lean

10:29Members only

 9

Red Tagging at the city of Grand Rapids

2:23Members only

 10

A 5S Opportunity

3:34Members only

 11

A Noticeable Improvement - Cost Reduction

3:51Members only

 12

Stock In A Box

4:51Members only

 13

The Motor Fleet Stockroom

4:54Members only

 14

Inventory Recycling

3:46Members only

 15

Kaizen Part 1 - The Kaizen Board and Quick Explanation

3:34Members only

 16

Kaizen Part 2 - The Before

1:53Members only

 17

Kaizen Part 3 - The After

2:14Members only

 18

Kaizen Part 4 - The New Process

4:23Members only

 19

Grand Rapids Conclusion

1:16Members only

Next Video The Audit Checklist 

Alen explains how they use anoth­er visu­al man­age­ment tool with­in the Water Stock­room, the Audit Checklist.