Lean Case Study: The City of Grand Rapids
Steve Kane, Director of Customer Success at Gemba Academy, visits a customer, the City of Grand Rapids, MI. While there, he had the opportunity to talk with decision-makers, City Executives, as well as other City employees using Lean to create a better work environment, saving time, inventory which ultimately means saving money as they do their everyday jobs.
The Motor Fleet Stockroom
Steve travels to the Motor Fleet Parts Stockroom to meet Supervisor, Todd Fifield, who explains how Lean has helpped reorganize and made their jobs more efficient.