The City of Grand Rapids
Steve Kane, Director of Customer Success at Gemba Academy, visits a customer, the City of Grand Rapids, MI. While there, he had the opportunity to talk with decision makers, City Executives, as well as as other City employees using Lean to create a better work environment, saving time, inventory which ultimately means saving money as they do their everyday jobs.
A Noticeable Improvement - Cost Reduction
As Steve and Alen stand in the middle of the Water Stockroom, you can visually see that the racks are are empty. Listen as Alen explain how Lean has changed their processing.