Lean Case Study: The City of Grand Rapids
Steve Kane, Director of Customer Success at Gemba Academy, visits a customer, the City of Grand Rapids, MI. While there, he had the opportunity to talk with decision-makers, City Executives, as well as other City employees using Lean to create a better work environment, saving time, inventory which ultimately means saving money as they do their everyday jobs.
City of Grand Rapids - Why Lean?
Steve goes to City Hall and meets with the Deputy City Manager and the Chief Financial Officer to find out how the City of Grand Rapids got its start in Lean.