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Facts, Data, Emotions, and Testing at the Threshold of Knowledge
Mike Rother concludes this presentation with a discussion about how facts and data affect the knowledge threshold, as well as how emotion plays into it.
- 0:21 — Beth Carrington on the threshold of knowledge
- 2:15 — Dealing with resistance and anger
- 3:48 — Recognizing the threshold of knowledge
- 5:21 — Learning cycles and the threshold of knowledge
- 7:22 — Request for more information
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6The Model Line Approach to Lean Deployment
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7Lessons Learned from Applying Toyota Kata to Lean Transformations
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8You Can’t Ride My Bike - Deliberate Practice of New Routines
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11How Novo Nordisk Used Kata to Engage People with Renata Marques
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13Using Kata to Develop Frontline Leadership at FAST Global Solutions with Sam Wagner
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15Improvement Kata Step 1 - Get the Direction or Challenge
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16Improvement Kata Step 2 - Grasp the Current Condition
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17Improvement Kata Step 3 - Establish the Target
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18Improvement Kata Step 4 - Experiment Toward the Target Condition
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19Coaching Kata - The Role of the Coach
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20Coaching to a New Threshold of Knowledge with Brandon Brown
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21Non-Verbal Communication in the Coaching Kata with Scott Laundry and Mike Rother
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22Using Elements of Non-Verbal Communication in the Coaching Kata
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23How to Teach Coaches to Use Non-Verbal Communication
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24Non-Verbal Communication and the Second Coach's Role
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25Preparing the Learner's Mind During Kata Coaching
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26How to Tell If the Learner Is Ready for the Next Target Condition
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27The Kata Coach as Teacher, Learner, and Improver with Tilo Schwarz
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28Kata Coaching to Develop Common Goals with Dave Seabrook
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29Continuous Improvement and Technology with Jeff Roussel
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30Improvement Kata and A3 Thinking with Oscar Roche
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31Why Root Cause Analysis Is Rarely Done Well
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32The A3 as a Method to Create a Pattern of Thinking
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