Presentations from the 2019 KataCon5 event. KataCon is the annual gathering place for Toyota Kata Geeks across North America and around the globe. It’s where the “convinced” and the “curious” gather to share what they’re learning, freely and enthusiastically.
How to Teach Coaches to Use Non-Verbal Communication
Scott Laundry discusses the best ways to teach coaches to use non-verbal communication with various audience members.
- 0:07 - Question: Is it worth it to teach coaches to use NVC?
- 2:30 - Where does motivation come from?
- 3:11 - Driving engagement with NVC
- 3:45 - Support for NVC in writing
- 4:38 - Excessive focus on accomplishments over skill