Developing Leaders for Continuous Improvement with Mark Rosenthal

Mark Rosen­thal exam­ines how to most effec­tive­ly exer­cise real lead­er­ship through­out any organization.

• 0:28 — Mark’s defin­ing moment
• 3:45 — What does lead­er­ship look like?
• 5:47 — Dif­fer­ent skill sets: tech­ni­cal and organizational
• 6:47 — Alter­ing people’s behavior
• 7:12 — How to lead change
• 10:13 — Grasp­ing the cur­rent condition
• 12:42 — Estab­lish­ing the next tar­get condition
• 13:55 — Obsta­cles that pre­vent change
• 15:32 — Exper­i­ment­ing against obstacles