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Audience Q&A — How Do You Calculate Lead Time for an Office Process?
Author and consultant Karen Martin breaks down how lead time is calculated in an office or service environment.
Course Videos
Why We Wrote a Book on Value Stream Mapping
06:57
2The Performance Impact of Value Stream Mapping
09:46
3How Value Stream Mapping Builds Organizational Capability
12:12
4Preparation for Successful Value Stream Mapping
09:28
5Team Selection and Socializing the Value Stream Map
04:50
6The Future State Map and Improvement Action Plan
05:06
7Audience Q&A - How Can We Get Leadership Involved in VSM?
00:57
8Audience Q&A - What Financial Savings Can Be Achieved from Value Strean Improvements?
01:34
9Audience Q&A - Does Toyota use VSM?
00:42
Current Video
Audience Q&A - How Do You Calculate Lead Time for an Office Process?
01:04
Next VideoAudience Q&A - How Do You Accurately Capture Information for a Process that has a Lot of Variation?
01:12
12Audience Q&A - Does Your Book Cover the Creation of Future State Maps?
00:59
13Audience Q&A - How Do You Guarantee That Leaders Do Not Squash Lower Level Involvement?
01:21
14Audience Q&A - Is There a Place for Process Mapping in Lieu of Value Stream Mapping?
02:31
15Audience Q&A - Can You Define Value Streams as Non-Traditional Support Processes?
01:34
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