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QFD — Quality Function Deployment

How to Use 2nd, 3rd, and 4th Level QFD Matrices

As we cre­ate the lev­el 1 QFD House of Qual­i­ty and iden­ti­fy the crit­i­cal tech­ni­cal require­ments, we must advance our efforts by devel­op­ing detailed require­ments. This ensures that we meet cus­tomer needs at every stage of prod­uct devel­op­ment and production.

Learn the steps to doing this by cre­at­ing the 2nd, 3rd, 4th lev­el or even more advanced matrices.

Course Videos

1

What Is QFD Quality Function Deployment?

04:50

 2

How to Create a House of Quality 1st Level QFD Matrix

05:18Members only

 3

How to Collect Voice of the Customer Data

05:53Members only

 4

How To Convert VOC Data Into Measurable Customer Requirements

03:34Members only

 5

How to Translate Customer Requirements into Technical Requirements Part 1 of 2

06:34Members only

 6

How to Translate Customer Requirements into Technical Requirements Part 2 of 2

04:05Members only

Current Video

How to Use 2nd, 3rd, and 4th Level QFD Matrices

04:12Members only

8

Next VideoKeys to Implementing QFD

05:59Members only

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Next Video Keys to Implementing QFD 

Prac­tic­ing Qual­i­ty Func­tion Deploy­ment, or QFD, can bring sig­nif­i­cant ben­e­fits to an orga­ni­za­tion by align­ing prod­uct and ser­vice devel­op­ment efforts with cus­tomer needs. How­ev­er, there are chal­lenges that orga­ni­za­tions often face dur­ing its imple­men­ta­tion. Learn the 8 keys to suc­cess­ful­ly imple­ment­ing QFD.