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Value Stream Transformation — Adapting Value Stream Mapping for Office and Service Environments

The Social Aspect of Value Stream Mapping

Look­ing to bring your orga­ni­za­tion togeth­er across depart­ments? Author Drew Locher explains how and why val­ue stream map­ping is a valu­able social tool.

Course Videos

1

Why Drew Wrote About Office Value Stream Mapping

03:11

 2

The Pitfalls of Value Stream Mapping in Office and Service Processes

03:16Members only

 3

What Is the %C&A (Percentage Complete & Accurate) Metric?

02:13Members only

 4

Natural Variation Within Office Value Stream Processes

01:19Members only

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The Social Aspect of Value Stream Mapping

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Next Video Do You Have To Do Value Stream Mapping to Develop a Lean Culture? 

Is val­ue stream map­ping absolute­ly nec­es­sary? Author Drew Locher shares his thoughts on its role in con­vey­ing an orga­ni­za­tion’s over­all vision.