Value Stream Transformation - Adapting Value Stream Mapping for Office and Service Environments

Did you know that value stream mapping can be applied to office and service applications? In this course, Gemba Academy Co-founder and lean guru Drew Locher discuss the best ways to leverage the transformative powers of value stream mapping in these unique environments.

To get access to this video, and more than 1000 like it Subscribe Online today!

See Our PricingContact Sales

Already a Gemba Academy Member?

Log In

The Social Aspect of Value Stream Mapping

Looking to bring your organization together across departments? Author Drew Locher explains how and why value stream mapping is a valuable social tool.

Topic:

Speakers:

You are currently logged out and can only view unlocked videos. Log In

  1. Why Drew Wrote About Office Value Stream Mapping03:11
  2. The Pitfalls of Value Stream Mapping in Office and Service Processes03:16
  3. What Is the %C&A (Percentage Complete & Accurate) Metric?02:13
  4. Natural Variation Within Office Value Stream Processes01:19
  5. The Social Aspect of Value Stream Mapping03:00
  6. Do You Have To Do Value Stream Mapping to Develop a Lean Culture?03:53

Course Resources

You must be logged in to access Gemba Academy resources.