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Value Stream Transformation — Adapting Value Stream Mapping for Office and Service Environments

Natural Variation Within Office Value Stream Processes

Author Drew Locher describes the nat­ur­al vari­a­tion that occurs in office or ser­vice val­ue stream mapping.

Course Videos

1

Why Drew Wrote About Office Value Stream Mapping

03:11

 2

The Pitfalls of Value Stream Mapping in Office and Service Processes

03:16Members only

 3

What Is the %C&A (Percentage Complete & Accurate) Metric?

02:13Members only

Current Video

Natural Variation Within Office Value Stream Processes

01:19Members only

5

Next VideoThe Social Aspect of Value Stream Mapping

03:00Members only

 6

Do You Have To Do Value Stream Mapping to Develop a Lean Culture?

03:53Members only

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Next Video The Social Aspect of Value Stream Mapping 

Look­ing to bring your orga­ni­za­tion togeth­er across depart­ments? Author Drew Locher explains how and why val­ue stream map­ping is a valu­able social tool.