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8D Problem Solving

What Is 8D Problem Solving?

8D is a struc­tured, team-based prob­lem-solv­ing approach. Learn the nine (not eight) stages of activ­i­ty, the main ben­e­fits of 8D, and when it’s best to use the 8D approach.

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What Is 8D Problem Solving?

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Next VideoD0 Prepare for 8D

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D1 Form the Team

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D2 Describe the Problem

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D3 Develop Interim Containment Actions

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D4 Identify and Verify Root Causes and Escape Points

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D5 Identify Permanent Corrective Actions

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D6 Implement Permanent Corrective Actions

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D7 Prevent Recurrence

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D8 Recognize the Team

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How to Use the 8D Problem-Solving Form

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Next Video D0 Prepare for 8D 

Before start­ing the 8D prob­lem-solv­ing process, there is a prepa­ra­tion step known as D0. Learn the impor­tance of tak­ing emer­gency actions to pro­tect the cus­tomer at this stage, how we eval­u­ate whether the 8D approach is suit­able for our spe­cif­ic prob­lem, and com­mon pre­requites for 8D.