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8D Problem Solving

D2 Describe the Problem

The sec­ond dis­ci­pline of 8D prob­lem solv­ing is to describe the prob­lem. Learn the guide­lines for writ­ing a good prob­lem state­ment, quan­ti­fy­ing the prob­lem by answer­ing 5W2H ques­tions, and meth­ods for set­ting the scope and bound­aries for effec­tive investigation.

Course Videos

1

What Is 8D Problem Solving?

07:11

 2

D0 Prepare for 8D

06:20Members only

 3

D1 Form the Team

05:20Members only

Current Video

D2 Describe the Problem

06:11Members only

5

Next VideoD3 Develop Interim Containment Actions

05:02Members only

 6

D4 Identify and Verify Root Causes and Escape Points

04:37Members only

 7

D5 Identify Permanent Corrective Actions

04:55Members only

 8

D6 Implement Permanent Corrective Actions

03:41Members only

 9

D7 Prevent Recurrence

07:36Members only

 10

D8 Recognize the Team

02:51Members only

 11

How to Use the 8D Problem-Solving Form

03:06Members only

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Next Video D3 Develop Interim Containment Actions 

The third dis­ci­pline of 8D prob­lem solv­ing is to devel­op an inter­im con­tain­ment plan and put these mea­sures in place. Learn the steps to iden­ti­fy­ing, imple­ment­ing, and ver­i­fy­ing con­tain­ment mea­sures to pro­tect the cus­tomer from the problem.