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Steven Kane — Employee Engagement Through Autonomous Teams

Steve tells his sto­ry of trans­form­ing a dif­fi­cult fac­to­ry atmos­phere into a reward­ing and engag­ing cus­tomer focused cul­ture built on mas­tery, auton­o­my and pur­pose. He dis­cuss­es the impact of cul­ture on morale, qual­i­ty, pro­duc­tiv­i­ty and cus­tomer sat­is­fac­tion with actu­al met­rics before and after the trans­for­ma­tion. The Autonomous Teams approach to lead­er­ship is bro­ken down into fun­da­men­tal prin­ci­ples that can be applied any­where and results in employ­ees giv­ing their very best.

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