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Hello. How Can We Help You?
Ron starts his tour of Mail Order in the Service Center, where customers call in and start the order process.
Series Videos
Welcome to Zingerman's Mail Order
4:41
2Catch the ZingTrain
7:17
Current Video
Hello. How Can We Help You?
10:59
Next VideoProfessional Presents
1:10
5Introduction to the Sequencer
4:45
6Heijunka at Zingerman's
16:59
7The Critical Role of IT and Programming
6:19
8Zingerman's IT Philosophy
8:16
9Line Side Kanban System
3:05
10Prepping the Bread
4:18
11The Hot Station
3:03
12A Very Special Lunch
2:02
13Setting the Pace at Picking
9:00
14"Check," Please!
6:49
15Making It Look Good in Assembly
2:58
16Getting It All Together at Recombination
4:36
17Supercomputing in Packing
7:21
18Shipping Made Easy and a Process Recap
6:32
19Now Hiring, the Zingerman's Way
6:45
20Zingerman's Wrap Up
8:06