Lean Case Study: Zingerman's
Ron and the Gemba Academy team visit Zingerman's in Ann Arbor, Michigan to learn how they leverage lean to create a world class mail order food service business.
Heijunka at Zingerman's
Tom works through an example of how orders are leveled, or smoothed, before they're released to the shop floor. If you're looking for a real life case of study of heijunka in action this is the video for you!