Lean Case Study: Zingerman's

Ron and the Gemba Academy team visit Zingerman's in Ann Arbor, Michigan to learn how they leverage lean to create a world class mail order food service business.

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Getting It All Together at Recombination

When orders are split up, due to leveling, they need to be recombined at the end of the line. We see this happen in this video.

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  1. Zingerman's Trailer 1:34
  2. Welcome to Zingerman's Mail Order 4:41
  3. Catch the ZingTrain 7:17
  4. Hello. How Can We Help You? 10:59
  5. Professional Presents 1:10
  6. Introduction to the Sequencer 4:45
  7. Heijunka at Zingerman's 16:59
  8. The Critical Role of IT and Programming 6:19
  9. Zingerman's IT Philosophy 8:16
  10. Line Side Kanban System 3:05
  11. Prepping the Bread 4:18
  12. The Hot Station 3:03
  13. A Very Special Lunch 2:02
  14. Setting the Pace at Picking 9:00
  15. "Check," Please! 6:49
  16. Making It Look Good in Assembly 2:58
  17. Getting It All Together at Recombination 4:36
  18. Supercomputing in Packing 7:21
  19. Shipping Made Easy and a Process Recap 6:32
  20. Now Hiring, the Zingerman's Way 6:45
  21. Zingerman's Wrap Up 8:06