Ron Pereira travels to Miami, Florida to visit the team of Techno Coatings, a division of Techno Aerospace, which offers a wide range of services from plating to finishing to restoration. Started some 30 years ago from a true “Mom and Pop” shop, this company now serves a global market with the help of its combined manufacturing and finishing experience, highly skilled workforce and professional management team. Come along with Ron as he learns how Techno Aerospace’s founder and team went from resisting Lean to fully embracing it.
"Not Angry, Motivated"
Production Manager, Leo Mendoza, explains to Ron how his team thinks and works, even under pressure.