Process Mapping & Selected Tools
The ability to understand how material and processes flow, while also identifying the "inputs" or "Xs" to a process, is at the heart of the DMAIC methodology. So, in this section we'll learn about different types of process maps while also learning how to take the information learned from process mapping into additional tools like the C&E Matrix and FMEA in order to narrow the lists of inputs down to the "critical few." To be sure, many problems can solved during this phase of a project so it's really time to dig in!
Creating a Cause & Effect Matrix
In this video you'll learn how to use the Cause & Effect Matrix, sometimes called the XY Matrix, to help narrow down a large number of inputs discovered during the process mapping step.