Process Mapping & Selected Tools

The abil­i­ty to under­stand how mate­r­i­al and process­es flow, while also iden­ti­fy­ing the ​“inputs” or ​“Xs” to a process, is at the heart of the DMA­IC method­ol­o­gy. So, in this sec­tion we’ll learn about dif­fer­ent types of process maps while also learn­ing how to take the infor­ma­tion learned from process map­ping into addi­tion­al tools like the C&E Matrix and FMEA in order to nar­row the lists of inputs down to the ​“crit­i­cal few.” To be sure, many prob­lems can solved dur­ing this phase of a project so it’s real­ly time to dig in!