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Process Capability

Have you ever wondered what "Six Sigma" really means from a statistical perspective? If so, you're about to learn. Additionally, you're also going to learn the key relationship between the Voice of the Customer and the Voice of Process as well as how to measure this relationship with Process Capability Analysis.

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Introduction to Process Capability

In this video we introduce the concept of Process Capability including a discussion on the difference between the Voice of the Customer and the Voice of the Process. You'll also learn what the 5 key Process Capability Indices are.

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  1. Introduction to Process Capability 5:42
  2. Process Capability Analysis 9:55
  3. Process Capabilty Analysis in Minitab 3:32
  4. Process Capability Analysis in SigmaXL 3:29
  5. Performance & Sigma Values 4:14
  6. Calculating Sigma Values in Minitab 7:27
  7. Non-Normal Data Capability Analysis 7:48
  8. Non-Normal Data Capability Analysis in Minitab 10:34
  9. Non-Normal Data Capability Analysis in SigmaXL 5:10

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