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HomeLearning LibrarySchool of Six SigmaProcess CapabilityIntroduction to Process Capability

Process Capability

Have you ever wondered what "Six Sigma" really means from a statistical perspective? If so, you're about to learn. Additionally, you're also going to learn the key relationship between the Voice of the Customer and the Voice of Process as well as how to measure this relationship with Process Capability Analysis.

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Introduction to Process Capability

In this video we introduce the concept of Process Capability including a discussion on the difference between the Voice of the Customer and the Voice of the Process. You'll also learn what the 5 key Process Capability Indices are.

Topic:

  • VoC

Languages:

  • Chinese
  • English
  • Spanish

Skill Level:

  • Intermediate

Speakers:

  • Pereira
Next Video:

Process Capability Analysis

In this video you'll learn how calculate and interpret the Cp, Pp and Cpk, Ppk statistics.

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  1. Introduction to Process Capability5:42
  2. Process Capability Analysis9:55
  3. Process Capability Analysis in Minitab 1903:23
  4. Process Capabilty Analysis in Minitab 1805:00
  5. Process Capability Analysis in SigmaXL3:29
  6. Performance & Sigma Values4:14
  7. Calculating Sigma Values and Cpm Statistics In Minitab 1905:51
  8. Calculating Sigma Values in Minitab 1807:20
  9. Non-Normal Data Capability Analysis7:48
  10. Non-Normal Data Capability Analysis in Minitab 1907:15
  11. Non-Normal Data Capability Analysis in Minitab 1811:50
  12. Non-Normal Data Capability Analysis in SigmaXL5:10

Video Resources

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  • Intro Process Capability Overview

Course Resources

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  • Launch Quiz
  • Quiz PDF
  • Quiz Answers
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