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Product Management and Systems Thinking - Arne Roock

When working in a medium-sized or large organization, usually a lot of different teams/departments are involved in developing and especially maintaining a successful product. Often the challenge is not so much to make single teams/departments more efficient. Instead, it's mostly about how teams/departments interact with each other. Poor performance (long lead times, low quality, rework, customer dissatisfaction) resulting from a lack of efficient inter-team collaboration can be observed in many different organizations.

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