Lean Case Study: FastCap 2012

In this video series we visit FastCap in Bellingham, Washington. FastCap provides products and tools to accommodate the professional cabinet maker and woodworker. Throughout this "Gemba Live" series of videos you'll see how lean thinking has transformed ALL aspects of FastCap's business including operations, shipping, engineering, sales & marketing, customer service, accounting, and even the bathrooms! And last, but certainly not least, we even pay a visit to FastCap's airplane hangar to witness how lean thinking has made an impact there!

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Order Processing

We now move into the office area and listen to Brady Cook explain how lean impacts his daily work and how FastCap strives for some extremely bold goals - namely producing & shipping product within 2 hours after order receipt!

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  1. Welcome to FastCap! 6:19
  2. The Lean Kitchen 5:36
  3. The Lean Bathroom 7:39
  4. Morning Meeting Part 1 14:19
  5. Morning Meeting Part 2 6:23
  6. Morning Meeting Part 3 9:49
  7. Visual Controls & Lean Shipping 3:30
  8. The Lean Workshop 2:26
  9. U-Shaped Cells & Kanban System 3:28
  10. Kanban & Lean Culture 7:01
  11. The Lean Printing Room 10:00
  12. Pad Printing 6:29
  13. New Associates & Lean 3:20
  14. Monique 5:55
  15. Order Processing 5:05
  16. Accounts Receivable 3:52
  17. Customer Service 5:49
  18. International Sales 4:28
  19. Marketing & Graphic Design 12:40
  20. The Lean Airplane Hangar 14:28
  21. Paul Singh Interview 4:47
  22. Alexei Vetkov Interview 6:25
  23. Doug VanderWel Interview 6:13
  24. Jon Lussier Interview 9:59
  25. The FastCap Story 3:20
  26. Lean Leadership Advice 4:09