FastCap 2012
In this video series we visit FastCap in Bellingham, Washington. FastCap provides products and tools to accommodate the professional cabinet maker and woodworker. Throughout this "Gemba Live" series of videos you'll see how lean thinking has transformed ALL aspects of FastCap's business including operations, shipping, engineering, sales & marketing, customer service, accounting, and even the bathrooms! And last, but certainly not least, we even pay a visit to FastCap's airplane hangar to witness how lean thinking has made an impact there!
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We now move into the office area and listen to Brady Cook explain how lean impacts his daily work and how FastCap strives for some extremely bold goals - namely producing & shipping product within 2 hours after order receipt!