Lean Case Study: FastCap 2012

In this video series we vis­it Fast­Cap in Belling­ham, Wash­ing­ton. Fast­Cap pro­vides prod­ucts and tools to accom­mo­date the pro­fes­sion­al cab­i­net mak­er and wood­work­er. Through­out this ​“Gem­ba Live” series of videos you’ll see how lean think­ing has trans­formed ALL aspects of Fast­Cap’s busi­ness includ­ing oper­a­tions, ship­ping, engi­neer­ing, sales & mar­ket­ing, cus­tomer ser­vice, account­ing, and even the bath­rooms! And last, but cer­tain­ly not least, we even pay a vis­it to Fast­Cap’s air­plane hangar to wit­ness how lean think­ing has made an impact there!