Lean Municipal Government Forum 2017

The City of Grand Rapids, Michigan hosted the first annual Lean Municipal Government Forum on September 20, 2017.  See how Grand Rapids was able to not only survive the Great Recession, but thrive in the years that followed.  The event includes talks on Lean leadership, Lean philosophy, and a detailed explanation of A3 thinking and how it was used.  Tours of the fire and water departments provide excellent examples of Lean in use by a municipality.

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Water Department Tour

This tour through the City of Grand Rapids Water Department showcases applied Lean Thinking practices, from 5S to visual management. This tour is given by Chris Bond and Jane Rapley.

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  1. Lean Municipal Government Forum 2017 Introduction Guide00:55
  2. Grand Rapids City Manager Opening Remarks04:42
  3. Grand Rapids Deputy City Manager36:54
  4. Lean Philosophy - Steve Kane25:07
  5. Hands-on Lean - Alen Ganic52:41
  6. An Introduction to A3 Thinking in Government - Captain Brad Brown33:18
  7. Fire Department Tour34:23
  8. Water Department Tour17:00